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Salary: $5,076.00 - $6,476.00
Posted: 04/18/2013

Job Description:
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California revenue and taxation code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California revenue and taxation code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.

We have the following opportunities to join the ARM Division’s teams:

Franchise Tax Board Administrator I perform a wide variety of supervisory and managerial work necessary to effectively administer Franchise Tax Board's programs. Incumbents typically plan, organize, and direct the work of employees performing tax program-related activities, or assist a higher-level administrator in planning and directing a major program activity. On occasion, incumbents may be assigned responsibility for directing special departmental studies involving new or expanded program areas which require a high level of managerial and administrative skills.

Positions in these classes are designated as supervisory or managerial. Positions are either: (1) managerial, having significant responsibility for formulating or administering agency policies and programs; or (2) supervisory, performing duties which are substantially different from those of subordinates, and having authority in the interest of management to: hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline other employees; or responsibly direct their work, adjust their grievances, or effectively recommend such actions. Lead positions are not appropriate for allocation to this series.

Positions are currently available in the following Bureaus:
  • PIT Billing, Compliance, and Collection
  • Business Entities Collection
  • Statewide Collection

Additional positions may be available in the following Bureaus:
  • Division Support
  • Field and Complex Account Collection
  • Special Programs


  • Strong organizational, time management, planning and program management skills.
  • Strong leadership skills, including the ability to inspire, motivate, mentor and build teams.
  • Independent and self-motivated with an emphasis on getting the job done.
  • Excellent interpersonal skills and ability to work collaboratively with all levels of staff and management department-wide.
  • Ability to create and maintain a positive, productive, and creative work environment that engages employees.
  • Flexible decision-making and creative problem solving skills.
  • Involvement in a diversity of activities, program areas, and/or positions that have provided you with a greater understanding and appreciation for the broader perspective of the department/enterprise.
  • Demonstrated performance encouraging positive relationships, creating high job satisfaction, encouraging success, showing understanding, and being trusting and supportive.

Current state employees with status in the above classification or lateral transfers from an equivalent class, former state employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. A training and development assignment (T & D) may also be considered. All appointments are subject to SROA/Surplus hiring provisions. Surplus candidates must submit an application packet as outlined in this bulletin with a copy of their surplus status letter in order to be considered.

Interested applicants must submit ALL of the following documents:

In order to be considered for this position, interested candidates must submit a supplemental application. Your response must be no more than two type-written pages in length, using 12-point font, 1-inch standard margins and include your first and last name in the upper right-hand corner of each page. Respond to the following supplemental question:

  • Provide and discuss an example of your ability to provide leadership to staff. Please detail how you combined your organizational, time management, planning and program management skills.
    • What was the situation?
    • What steps did you take?
    • What was the outcome?

  • For each question, include the following:
    • Employer(s) name
    • Your position/title(s)
    • How long you held the position(s)
    • A supervisors name(s) who can verify the information

*A completed application includes the position title, position number and contact person’s name in the job title line. Candidates who do not submit all of the required documents (incomplete application packages) will be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. FTB EMPLOYEES MUST HAND DELIVER OR ROUTE TO: Ben Hollomon at M/S A-470. Candidates not currently employed by the Franchise Tax Board must send their application package to the address shown below.

RPA #'s 1213-0383 through 0385

Additional Information:

Working Title Position Number
Supervisor 564 - 633 - 4358 - 002
Location County
Accounts Receivable Management Division, Various SACRAMENTO
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
Contact Unit/Address Contact Name/Phone
Exam Unit
P.O. Box 550
Sacramento, CA 95812-0550
Ben Hollomon / Larry Jones
(916)845-6876 / (916)845-5156

Special Requirements:
Background Check Required

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The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.