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Salary: $4,748.00 - $6,020.00
Posted: 03/28/2013

Job Description:
General Statement: Under general direction of the Enforcement Supervisor I (ES I) within the Investigative Center (IC), the incumbent will investigate most complex reactive complaints from consumers, industry members, Memorandum of Understanding (MOU)-related partnering state agencies and others. The Enforcement Representative II (ER II)-Peace Officer will lead investigators in coordinating criminal investigations and reactive special assignments including the preparation and service of search warrants, investigative subpoenas, and will make fraud referrals to the consumer protection prosecutors and California Department of Insurance (CDI). Specific duties include, but are not limited to:

SPECIFIC ACTIVITIES: Represent the Contractors State License Board (CSLB) in a lead capacity in coordinating reactive repeat-offender and criminal investigations with other CSLB investigators, district attorney investigators, consumer protection prosecutors, and partnering agencies, focusing on penal code and workers’ compensation premium fraud violations regarding the most complex cases presented to CSLB:

Receive, review, and investigate reactive consumer, building department, and industry complaints involving issues of suspected insurance premium fraud (WC violations). Coordinates with Investigative Center (IC) field staff, District Attorney Investigators (DAI), and investigators at MOU partnering agencies to implement investigations involving multiple complaints, fraud investigations, and assists in multiple regional complaints. Identifies and recommends procedures for potential targeted investigations.

Prepare type-written notes and reports on a laptop computer from information gathered during investigations. Typed reports include all statements, documentation, exhibits, probable law violations, and recommendation for appropriate disposition of the complaint upon closure.

Work closely with local law enforcement to coordinate surveillance and the apprehension of individuals with active arrest warrants.

Work closely with CDI investigators and DAI in preparation and service of Search Warrants, Investigative Subpoenas, Interim Suspension Orders and Temporary Restraining Orders.

Coordinate and testify as a lead witness for the Board and victims in preliminary proceedings in matters relating to the construction industry; Testifies in administrative, criminal and civil proceedings as needed.

Make criminal fraud referrals based on consumer and industry complaints pertaining to Penal Code, Labor Code, and Business & Professions Code violations, focusing on workers’ compensation law violations.

Investigate the more complicated consumer complaints for violations of the Contractors License Law (Business and Professions Code):

Perform job site visits to meet with industry experts and conduct interviews with complainants.

Conduct interviews with respondents and other witnesses.

Prepare type-written notes and reports on a laptop computer from information gathered during investigations. Typed reports include all statements, documentation, exhibits, probable law violations, and recommendation for appropriate disposition of the complaint upon closure.

Testify in administrative, criminal and civil proceedings.

Provide instructions and information to consumers, licensees, and other government agencies; May include attending public outreach events, community and industry organization meetings.

Lead and coordinate - Incumbent serves in the capacity as the lead person to guide the development of lower level staff [Enforcement Representative I (ER I)] by:

Act as an expert technical and analytical resource for lower level staff in the interpretation and enforcement of Contractors State License Board laws, rules, regulations and licensing classification structure;

Train and mentor lower level staff in proper work processes;

Provide specific, frequent and consistent feedback to ER I’s.

Drive an assigned vehicle to conduct official state business.

Supervision Received: The incumbent works under the general direction of the ES I, but may receive assignments from the Enforcement Supervisor II or Chief of Enforcement.

Personal Contacts: Consumers/Licensees/MOU-related partnering agencies – daily; to gather statements and evidence in the investigation of complaints; District Attorneys offices to coordinate prosecution of illegal activity; office of the Attorney General to assist in the administrative legal action process and hearings; CSLB staff in daily, routine business communications.

Actions and Consequences: Failure to properly conduct investigations according to Board procedures and the Contractors License Law could result in miscarriage of justice, harm to the consumer, the public, as well as the contractor. The liability to CSLB is great, as the functions of the person in this position include investigations that often result in a criminal prosecution, an arrest, or a notice to appear in court.

Functional Requirements:The incumbent performs field investigations, which requires automobile travel to project sites. The position requires the incumbent to spend approximately 60% of the time per week in the field, which includes sitting/driving to/from worksites and walking, frequently in a construction area over uneven ground, sometimes outdoors in inclement weather; and occasional light lifting, up to 30 pounds.

In an office setting, with artificial light and temperature control, the incumbent also uses a personal computer to prepare investigative reports and initiate or respond to work-related email, and uses both desk phones and mobile phones. In this setting, sitting at a workstation (40%), and standing requirements are consistent with office work and also requires bending and stooping to retrieve files.

Other Information: The incumbent must demonstrate the ability to act independently with flexibility and tact; willingness to work odd and irregular hours; good memory for names, faces, and incidents; willingness to travel. The position requires a thorough and detailed knowledge of appropriate laws, rules, regulations, and administrative policy of the Board. Incumbent must also possess a valid driver license, a good driving record, and is expected to drive vehicles safely.

The Incumbent must also enroll and successfully complete all POST Academy requirements for Peace Officers. The incumbent must also be able to meet requirements for clearance and certification of “Criminal Offender Record Information” (CORI) and “California Law Enforcement Telecommunications System” (CLETS). Title 11, section 703(d) of the California Code of Regulations requires criminal record checks of all personnel who have access to CORI. Pursuant to this requirement, incumbents in this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring.

WHO MAY APPLY: Eligible candidates who are current state employees with status in the above classification or lateral transfers in an equivalent class, former State employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. All methods of appointments, including Training and Development (T&D) Assignments will be considered. All interested applicants must submit a standard State Application Form STD. 678 (Rev. 6/2010) with original signature, and must clearly indicate the basis of their eligibility in the “Explanations” section of the STD 678 and REFERENCE RPA# 622-174 (FY 12/13). SROA and Surplus candidates are encouraged to apply. Appointment is subject to SROA and State Surplus policies. Surplus candidates must submit a copy of their surplus status letter. Applications will be screened and only the most qualified applicants will be considered for an interview. All appointments are subject to approval of the Office of Human Resources. A 60-day candidate pool will be established for subsequent vacancies. DCA is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, age, national origin, or disability. * Through June 30, 2013, actual base pay will be reduced pursuant to the Personal Leave Program (PLP). Full-time employees’ monthly pay will be reduced by 4.62% in exchange for eight (8) hours of leave. Part-time employees shall be subject to the pay reduction on a pro-rated basis consistent with their time base.

Additional Information:

Working Title Position Number
Enforcement Representative II (Peace Officer) 622 - 331 - 8795 - 001
Will also consider hiring a(n)
Location County
Sacramento - Enforcement Division - Investigative Center SACRAMENTO
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
Contact Unit/Address Contact Name/Phone
9821 Business Park Drive
Sacramento 95827
Carol Poletti
(916) 255-1559

Special Requirements:
Recruit both ER I / II (P/O)

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The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.