Title: TAX PROGRAM TECHNICIAN II, FRANCHISE TAX BOARD Salary: $2,951.00 - $3,588.00 Posted: 03/26/2013
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California revenue and taxation code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California revenue and taxation code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.
JOB DESCRIPTION :
The Business Entities Section is looking for an enthusiastic and talented individual to act as Lead in one of our Resolution Processing teams. Under the direction of a Tax Program Supervisor, the individual who fills this position will lead a group of processing technicians. Duties may include, but are not limited to, performing quality review of the technician's work, providing technical assistance, and training inexperienced staff. The incumbent will assist with review and validation of business entity returns including corporations, limited liability companies (LLCs), partnerships, and exempt organizations. You may also work with other business areas within FTB and represent the section on various teams and committees.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES :
Knowledge of Business Entity (BE) laws, policies and procedures
Knowledge BE return processing workflow processes and return validation processes
Knowledge of FTB systems, such as BETS, BITS, ADCORR, PASS, INC, BOE and SOS
Effective analytical, technical, time management, and organizational skills
Excellent leadership, interpersonal and problem solving skills
Ability to communicate effectively and maintain cooperative working relationships with others at all levels.
Ability to shift priorities and/or workloads in order to achieve operational and/or program goals
Proficiency in MS Office (Word, Excel, Powerpoint and Outlook)
Excellent customer service skills to resolve customer issues effectively and efficiently
Excellent work ethic and attendance
Flexibility, ability and desire to train and develop staff
Ability to foster a positive work environment that promotes a high performing team
WHO MAY APPLY : Current state employees with status in the above classification or lateral transfers from an equivalent class, former state employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. Candidates who have completed the most recent Tax Program Technician II exam are encouraged to apply. A training and development assignment (T & D) will also be considered. All appointments are subject to SROA/Surplus hiring provisions. Surplus candidates must submit an application packet as outlined in this bulletin with a copy of their surplus status letter in order to be considered.
HOW TO APPLY : Interested applicants must submit ALL of the following documents:
*A completed application includes the position title, position number and contact person’s name in the job title line. Candidates who do not submit all of the required documents (incomplete application packages) will be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. FTB EMPLOYEES MUST HAND DELIVER OR ROUTE TO: Samantha Tobias /Joseph Godinezat M/S F-130. Candidates not currently employed by the Franchise Tax Board must send their application package to the address shown below.
If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies.
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The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.