Link to Dept Website

Salary: $5,573.00 - $7,113.00
Posted: 03/25/2013

Job Description:
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California revenue and taxation code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California revenue and taxation code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.

Under the general direction of the Protest Manager, the Lead Hearing Officer will review protest cases worked by the Program Specialist I's responsible for resolving disputes over income tax matters for either Corporation/Multistate and Pass Through Entity taxpayers. The Lead will be directly involved in the technical decisions of the protest cases, ensuring the quality and accuracy of the outcomes, and may assist with conducting taxpayer hearings. The Lead will also independently resolve the more complex protested cases, which may have an audit program impact. This function will require reviewing and collecting facts, researching tax laws, regulations, court cases, and making objective conclusions to resolve the protest. Other duties will include providing technical support to the Legal Division, participation in audit issue projects or training assignments, and establishing open communication with auditors, taxpayers and their representatives. Opportunities exist in all field offices.


  • Strong knowledge in one or more tax law areas (such as Pass-Through Entities, Personal Income Tax or Corporations)
  • Excellent interpersonal skills and ability to establish and maintain good working relationships with others
  • Excellent written and verbal communication skills and ability to communicate effectively with staff
  • Ability to analyze complex transactions, and recommend appropriate action
  • Ability to research and analyze sensitive and complex tax issues to determine compliance.
  • Ability to research and apply legal precedents, court decisions, legal opinions and rulings in order to resolve a taxpayer's protest case.
  • Strong leadership and staff development skills, and the ability to promote trust and credibility with staff and peers
  • Self motivated, open minded, fair and objective.
  • Ability to travel and work away from home
  • Working knowledge of Pass-Through-Entity, and Corporation/Multistate Tax laws
  • Maintain a positive attitude and demonstrate the ability to support the vision and goals of the department
  • Ability to be objective and impartial in analyzing facts and making recommendations
  • Ability to handle change and multiple priorities
  • Ability to effectively plan and prioritize work to meet objectives and timelines

Current state employees with status in the above classification or lateral transfers from an equivalent class, former state employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. A training and development assignment (T & D) will also be considered. All appointments are subject to SROA/Surplus hiring provisions. Surplus candidates must submit an application packet as outlined in this bulletin with a copy of their surplus status letter in order to be considered.

Interested applicants must submit ALL of the following documents:

In order to be considered for this position, interested applicants must submit a supplemental application. Your response must be no more than one type-written page in length, using 12-point font, 1 inch margins and include your first and last name in the upper right-hand corner. Respond to the following supplemental question:

  • Describe a situation when you had to vary your communication approach according to the audience that you were addressing and the type of information you were sharing.
    • What was the situation?
    • What did you do?
    • What factors did you consider when developing your communication approach?
    • What was the result?

*A completed application includes the position title, position number and contact person’s name in the job title line. Candidates who do not submit all of the required documents (incomplete application packages) will be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. FTB EMPLOYEES MUST HAND DELIVER OR ROUTE TO: Lynn Chau / Ryan Muramoto at M/S F-380. Candidates not currently employed by the Franchise Tax Board must send their application package to the address shown below. Multiple positions exist for this vacancy.

RPA #'s 1213-0201 & 0202

Additional Information:

Working Title Position Number
Lead Hearing Officer 564 - 392 - 4365 - 001
Location County
Protest, Promoter, and Tax Shelter Section/Protest Unit Multiple
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
Contact Unit/Address Contact Name/Phone
Exam Unit
P.O. Box 550
Sacramento, CA 95812-0550
Lynn Chau / Ryan Muramoto
(916)845-7048 / (916)845-4588

Special Requirements:
Background Check Required

Use your browsers "BACK" button to return to your results/listing page.

Start A New Search

Enter your email address to be notified when new PROGRAM SPECIALIST II, FRANCHISE TAX BOARD vacancies are posted.

Start A New Search

View in Printer
Friendly Format

Notice: If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies. Learn all about it.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.