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Salary: $4,400.00 - $5,348.00
Posted: 03/20/2013

Job Description:
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California revenue and taxation code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California revenue and taxation code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.

Under the general direction of an Administrator I, the incumbent will be a team member on the WSCS Education & Outreach Team. Responsibilities include developing, writing, marketing, and presenting E&O material to our internal and external stakeholders. The incumbent will act as the Sections PC Coordinator, maintain the Business Resumption Plan and hande the Schedule 3:Operating Expense & Equipment requests. Other responsibilities include supporting the Enterprise Data to Revenue (EDR) and Withhold at Source System (WASS) Projects. This includes reviewing and documenting workflows, developing proposed workflows, responding to information requests, and documenting procedures. Travel, overnight and day, will occasionally be required.


  • Excellent written and verbal communications skills
  • Strong analytical and problem-solving skills
  • Ability to manage multiple assignments and meet deadlines
  • Ability to plan, prioritize and organize work
  • Ability to adapt to changing priorities
  • Strong interpersonal skills
  • Ability to work well independently and in a team environment
  • Proficient in MS Office Products including Word, Excel, & PowerPoint
  • Training experience including knowledge of adult learning techniques
  • Knowledge of departmental systems including TI, BETS, INC, ARCS, & WASS
  • Knowledge and experience using HTML, Microsoft Publisher & Visio *Knowledge of PIT and BE Tax Law

Current state employees with status in the above classification or lateral transfers from an equivalent class, former state employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. A training and development assignment (T & D) will also be considered. All appointments are subject to SROA/Surplus hiring provisions. Surplus candidates must submit an application packet as outlined in this bulletin with a copy of their surplus status letter in order to be considered.

If interested, please submit a completed Standard State Application (STD 678) and resume. APPLICATIONS MUST INCLUDE THE POSITION NUMBER AND CONTACT PERSON’S NAME IN ORDER TO BE CONSIDERED FOR THIS POSITION. Candidates who submit incomplete packages will be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. FTB EMPLOYEES MUST HAND DELIVER OR ROUTE TO: Elizabeth Cates-Gentry at M/S F-182. Candidates not currently employed by the Franchise Tax Board must send their application package to the address shown below.

Additional Information:

Working Title Position Number
WSCS Education & Outreach Specialist 564 - 767 - 5334 - 001
Location County
Withholding Services & Compliance Section SACRAMENTO
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
Contact Unit/Address Contact Name/Phone
Exam Unit
P.O. Box 550
Sacramento, CA 95812-0550
Elizabeth Cates-Gentry
(916) 845-7865

Special Requirements:
Background Check Required

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Notice: If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies. Learn all about it.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.