The Compliance Assistance and Outreach Branch (CAOB) is responsible for designing and implementing a comprehensive compliance assistance and outreach program for the Air Resources Board’s (ARB) fleet regulations and incentive programs. The program is necessary for the successful implementation of these regulations, which are unique relative to ARB’s other programs in that they affect so many individuals that have previously not been directly regulated by ARB. The manager of Mobile Source Compliance Call Center Section within the CAOB will oversee an array of Air Resource Technicians that staff the 866-6Diesel hotline. This section is principally responsible for providing consistent and effective information to our external and internal stakeholders and making recommendations on outreach to increase the effectiveness of the ARB's mobile source programs to ensure that the suite of fleet regulations are successfully implemented. This section will communicate with private and government fleet owners, local air quality districts, engine/vehicle manufacturers, retrofit equipment manufacturers, and the general public. This section will oversee the Call Center; ensure that there is consistent and accurate content relayed through the hotline and associated e-mail; develop and analyze call center statistics and trends, establish and implement plans for smooth operations during peak and typical conditions, develop FAQs and provide feedback to appropriate ARB programs and assist in the management of the regular internal and external stakeholder meetings. This section will work cooperatively with existing sections within the branch and with relevant programs throughout ARB to achieve the objectives of the branch and of the division.
The most competitive candidates should have excellent management, organizational, communication and interpersonal skills; the ability to critically evaluate data; general knowledge of mobile source emission controls; the ability to meet deadlines; knowledge of ARB programs and policies; the ability to manage multiple projects and multiple personalities while meeting specific performance deadlines; planning and management experience on major projects; the ability to effectively interact with all levels of staff across ARB as well as industry and other public stakeholders, and be comfortable working in and promoting a dynamic team environment. An understanding of heavy-duty motor vehicle combustion and emissions and of mobile source incentive programs is desirable. All applications will be reviewed. Only the most qualified applicants will be interviewed. Some travel will be required.
WHO MAY APPLY:
Current state employees who are in the Air Resources Supervisor I classification, are list eligible, or have transfer eligibility.
Appointments may be subject to SROA/Surplus restrictions. Surplus applicants must attach a copy of their surplus letter with a completed Standard State application (STD 678). On page one of the State application you must clearly indicate the basis of your eligibility: list, transfer, SROA, surplus, re-employment, or reinstatement. In addition, all applicants must include documentation verifying their educational background: copies of degree(s) and/or transcripts, if applicable, to be considered a qualified applicant for this classification.
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|Final Filing Date:
|Mobile Source Control Division
PO Box 2815