The Department of Health Care Services’ (DHCS) mission is to preserve and improve the health status of all Californians. DHCS works closely with health care professionals, county governments and health plans to provide a health care safety net for California’s low-income and persons with disabilities.
DHCS is an equal opportunity employer and offers well-paying careers and opportunities for advancement. When you join DHCS, you join a family of employees that function as a team. DHCS provides employees with a variety of career choices and opportunities. If you are looking for a rewarding and challenging career, DHCS is the place for you!
Duties of the Position:
Under supervision, the Office Assistant (Typing) in the Provider Enrollment Division (PED) is responsible for clerical support of activities related to enrolling/re-enrolling providers and applicants into the Medi-Cal fee-for-service program including processing incoming mail; open, prep, and distribute/file incoming applications, correspondence, and other documents. Duties also include screening and sorting provider applications and correspondence, entering information into the Provider Enrollment Tracking System (PETS) database; preparing documents for scan and other general clerical duties as assigned.
Percent of Time Essential Functions
60% Review and use typed responses to correspondence through the division’s PEDCorr mailbox. Respond with a typed response to providers, their legal representatives and members of the public on issues related to Medi-Cal provider applications such as the application process, application forms, status checks, retroactive date requests, deficiency letters, denials, billing claims, licensing and certification, and rates. Create mailing labels and memoranda for Admin Chief as needed. Enter typed notes into the Provider Enrollment Tracking system (PETS) database briefly summarizing disposition of correspondence. File and maintain the chron correspondence files.
Process incoming correspondence; open, sort, prep, log-in, and distribute/file to analyst and other incoming documents. Screen and sort provider applications and correspondence, input into PETS for assignment to appropriate analyst for review. Performs photocopying tasks, assembles and files various provider applications.
15% Assist in the resolution of returned 1099s and B-notices from providers using typed responses to correspondence and telephone responses. Research, prepare and type written recommendations to management, resolving mismatches between the legal name and tax identification number of providers. Prepare input documents, enter typed notes in the PETS database, and send documents to scan.
10% Acts as the backup to the Attendance Coordinator, inputting leave usage into the HRIS tracking system.
10% Photocopy documents in response to requests for certified copies; Perform Ergonomic Evaluations for the Division; Schedule meetings and conferences for the Unit. Shred confidential materials for the Division. Stock paper at copy and fax machines and printers as needed. Order and account for all supplies and equipment for the Division.
Facilitate Telecom service requests for the Division; coordinate phone and fax machine hook ups for all new, transferring and separating employees, as needed. Schedule interviews; greet and direct applicants to interview site for the Division.
Percent of Time Marginal Functions
5% Performs other duties as required.
The most competitive candidates will have excellent organizational and computer skills. Applicants must have the ability to work effectively as a team member. Punctuality, dependability and good attendance are a must.
How to Apply:
Please submit a standard State application (STD 678) with original signature and résumé to the address included in this announcement. Applicants should include the title and position #805-930-1379-701 on the application. Transfers from the employment list may be considered. Please state the basis of your eligibility (e.g. list, transfer, surplus, reinstatement, etc.) in the explanations box of the standard State application and include a copy of exam results. All applications will be reviewed and only the most qualified candidates will be interviewed. This position is located in the East End Complex, 1501 Capitol Mall, Sacramento, CA 95814.
If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies.
Learn all about it.
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.