Under the supervision of the Supervising Program Technician II, the incumbent in this position will assist the Central Control Unit (CCU) with scanning the final issues of Preliminary Public Reports, Conditional Public Reports, Amendment and Renewal Public Reports and Final Public Reports. Provide office support to the Subdivisions and Budget Review clerical sections. This position requires the ability to be well organized; work well with other staff, have good oral and written communication skills and work well under pressure. This position may occasionally require lifting 20-25 pounds. Upload public reports to database to make the reports accessible to all Departmental staff via the Enterprise Information System (EIS). This consists of using a scanner and a computer to scan the public reports that have been issued in the past year, proof read the scanned report to ensure all the pages are scanned correctly, rename the report by file number, and save it. Copy and paste the final reports to the Public Reports Internal directory. Label, seal, and return hard copy of the report to boxes for storage. Assist clerical staff in preparing files that are past the five-year retention to be shipped to the State Records Center (SRC) in Sacramento. Retrieve files from the file rooms, label, box, and seal. Prepare an accurate written log of the files being shipped. File, retrieve and copy subdivision files requested by the Investigators, other staff, the industry and the public. File documents and other correspondences received for closed files. (May require lifting of 20-25 pounds. Provide office support to the Program Technicians. Deliver Subdivision’s and Budget Review’s mail to and from the front counter and mailroom; answer incoming telephone calls and respond to general inquiries from the public and the industry and/or refer calls to the Investigator on duty. Desirable qualifications: Experience working in an Office Setting and knowledge of general office procedures. Experience in a customer service environment dealing with difficult customers; possess professional phone etiquette skills and experience working a multiline telephone system, etc. Ability to communicate effectively, using good interpersonal and customer service skills. Ability to work independently and make sound decisions. Knowledge of and experience working with PCs and software such as Microsoft Excel, Microsoft Word, Outlook, and PowerPoint; and ability to type using a computer keyboard and/or typewriter. Ability to navigate through and make applicable updates/changes to program specific databases. Ability to file accurately using numerical and alphabetical filing systems. Ability to lift and move file boxes 20-25 lbs. Ability to spell and copy numbers and letters accurately. Ability to multi-task, i.e., respond to multiple tasks for multiple people with ease. Ability to understand and follow instructions clearly. Ability to work as a team player to meet common goals. Ability to operate various pieces of office equipment, such as scanners, copiers, fax machines. Dependable and reliable, with excellent attendance. Priority consideration will be given to any person receiving state public assistance under the CalWORKs program. Applicants who receive state public assistance need to identify their status as a CalWORKs recipient in the comments area on the application. Applicants must submit a verification of their CalWORKs eligibility status, which may include the most recent Notice of Action showing TANF eligibility or a copy of your last aid check stub. If verification is not submitted with the application, the application will not be processed. (Applicants may obtain verification from the CalWORKs program). Please indicate RPA # 12-091 on your application in order to be considered for this position. Note: DRE requires all new employees to be fingerprinted.
If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies.
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The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.