PRIMARY DUTIES AND RESPONSIBILITIES: Under the general direction of the Chief of Hospital Police, the Communications Supervisor will be responsible for the 24-hour operation of a Communications Center. Assigned duties will consist of planning, organizing and assigning work to a staff consisting primarily of Communications Operators; conducting training related to departmental policies and procedures related to the dispatch of emergency personnel, and the operation of communications equipment; preparing and coordinating employees’ work schedules; timely reviewing and evaluating employees’ work performance; participating in the selection of new communications personnel; supervising or personally performing normal and/or the most difficult dispatch duties. The selected candidate will also perform a wide variety of routine staff work and administrative duties; interpret and apply the provisions of a wide variety of manuals, rules and regulations, and labor contracts; prepare a variety of reports, memorandums, correspondence, and operating manuals; and ensure that all communications equipment is fully operational in order to meet operational needs.
This employment opportunity will provide the successful candidate with the unique opportunity to assist in the establishment of a new operational unit. As such, the following desirable characteristics and qualifications are sought:
DESIRABLE CHARACTERISTICS: The ideal candidate will be highly motivated and dependable, with excellent work habits. The candidate must be able to work effectively in an often stressful and high paced environment, with the ability to manage a heavy workload. The candidate must have excellent communication skills and have the proven ability to develop and maintain professional working relationships with all levels of staff.
DESIRABLE QUALIFICATION: Possession of a certificate of successful completion of a POST certified Basic Safety Dispatcher course.
SPECIAL PERSONAL CHARACTERISTICS: The candidate must have a demonstrated history of consistently reporting to work with a minimum of absences; willingness to work on Saturdays, Sundays, and holidays, and at odd or irregular hours and night shifts; voice well-modulated for radio transmission and clear enunciation; emotional stability; hearing necessary to perform the duties of the position; and a satisfactory record as a law-abiding citizen.
WHO MAY APPLY: Current incumbents in the class of Communications Supervisor, individuals who have list eligibility in the Communications Supervisor classification, or candidates with transfer eligibility. Candidates with reemployment or SROA eligibility are encouraged to apply. Applications must be complete and contain all relevant experience. Applications will be screened and only the most competitive candidates will be interviewed. Resumes will not be accepted in lieu of completed applications.
Please refer to job specification for required knowledge and abilities as well as special requirements. Visit www.calhr.ca.gov.
SUBMIT APPLICATIONS TO:
Jorge Banuelos, Human Resources Director
Department of State Hospitals—Metropolitan State Hospital
Human Resources/Selection Services Unit
11401 S. Bloomfield Avenue
Norwalk, CA 90650 (562) 651-2267
Final Filing Date: February 20, 2013
If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies.
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Equal Opportunity to all regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, or sexual orientation.
It is the objective of the State of California to achieve a drug-free state workplace. Any applicant for State employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing civil service, and the special trust placed in public servants.