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Salary: $4,400.00 - $5,348.00
Posted: 02/05/2013

Job Description:

TTY/TDD 888-220-1750

The Department of Child Support Services (DCSS) is currently accepting applications for one permanent full-time Associate Personnel Analyst position. Are you looking for challenging and meaningful work? Are you a highly motivated person that values a positive and empowering work environment? If so, then DCSS is where you need to be! The mission of the Department is to promote the well-being of children and the self-sufficiency of families by delivering first-rate child support establishment, collection, and distribution services that help both parents meet the financial, medical, and emotional needs of their children. This is a great opportunity to work for a progressive and innovative organization that cares about California’s children, and to work with individuals who value and care about their staff. DCSS provides an environment where creativity and productivity are encouraged, recognized and rewarded. DCSS is a diverse, family-friendly organization that is conveniently located off Hwy 50 with FREE PARKING. To be considered for this Job Opportunity, applicants must have permanent civil service status, be reachable on an employment list, or have reinstatement eligibility.


DCSS is seeking an individual who is interested in learning new approaches within a dynamic automated environment. The successful candidate will have a challenging opportunity that will allow him/her to grow and develop professionally. Under the general supervision of the Labor Relations Officer in the Performance Management Unit, the incumbent is a full journey level analyst who works with a high degree of independence performing the more responsible, varied and complex technical work of the Department’s personnel management program. This includes providing timely and appropriate personnel management consultation and technical assistance to department managers, supervisors and staff. Advises, counsels and assists managers and supervisors on sensitive employee disciplinary and/or performance matters. Reviews supporting documentation, consults with legal staff and recommends appropriate disciplinary action to be taken. Prepares formal adverse actions as necessary.


Flexibility and good judgment are essential. Ability to multi-task and work under pressure. Assume increasing responsibility. Working knowledge of the progressive discipline process and CalHR rules and regulations regarding discipline and terminations. Ability to research, interpret and apply laws, rules, bargaining unit contracts, practices and principles related to employee conduct, performance, and dispute resolution. Ability to reason logically and analyze data in order to reach accurate and defendable conclusions. Complete assigned work and review for accuracy. Ability to maintain strict confidentiality; conduct administrative meetings and inquiries with professionalism; remain calm and neutral in tense situations. Strong communication (oral and written) and interpersonal skills are critical to this position. Ability to interact with and relate effectively to individuals at all levels of an organization. Possess excellent customer service skills with both internal and external customers; ability to successfully conduct meetings with various audiences. Prepare clear and concise instructions to audiences with varying levels of understanding. Ability to manage multiple high priority projects and/or assignments simultaneously. Ability to prioritize complex assignments to ensure the activities of the team will be completed within the established timeframes. Ability to adapt to changes in priorities and work assignments. Perform job tasks during stressful working conditions (i.e. tight deadlines, heavy workload). Work independently on projects or assignments without close supervision or detailed instructions to achieve intended results. Submit quality completed assignments and work products displaying attention to detail. Ability to act in an honest, fair and ethical manner at all times. Possess the ability to use good judgment, discretion and maintain confidentiality. Be conscientious, dependable and adaptive in shifting priorities and modifications to work plans. Excellent attendance. Possess the ability and desire to assume increasing responsibility and is motivated to set and achieve well-defined goals. Display a high-level of initiative, commitment and effort towards completing assignments. Excellent analytical skills are necessary to interpret and analyze data accurately to formulate conclusions and courses of action. Ability to be decisive and resolve complex and sensitive problems. Ability to identify problems and apply problem-solving techniques and processes to ensure problems are properly addressed. Knowledge and experience with basic personal computer components (i.e. Excel, Word, etc.). Strong work ethic, accountability and integrity. Ability to get along with people and establish cooperative working relationships with staff at all levels both within and outside the Department by treating others with respect, courtesy, tact, and politeness. Provide excellent customer service. Ability to remain calm and effective during stressful situations. Ability to work in an office setting. Interact with and make recommendations to staff at all levels who may not have an appreciation for the significance or intricacies of personnel management practices.

Applications will be screened and only the most qualified will be interviewed. The application screening criteria is based on the desirable qualifications of the position. Please ensure that your cover letter, resume, and application reflect these criteria.


ALL INTERESTED APPLICANTS MUST SUBMIT A STANDARD STATE APPLICATION FORM (STD. 678), WITH AN ORIGINAL SIGNATURE. Individuals who are currently at the Associate Personnel Analyst level or who are eligible for transfer or list appointment to this level are encouraged to apply. In the Explanations section on the State application, indicate basis of eligibility (ie: list, transfer, Surplus, reinstatement, etc.). Appointment may be subject to SROA/Surplus restrictions. Surplus applicants must attach a copy of their surplus letter with their application.

PLEASE NOTE: Possession of minimum qualifications will be verified prior to interview and/or appointment. If it is determined an applicant does not meet the minimum qualifications, the application will be forwarded to the State Personnel Board for review and the applicant's name may be removed from the eligibility list.

If you are applying for more than one recruitment, a separate application is required for each recruitment for which you would like to be considered.

Additional Information:

Working Title Position Number
None Specified 817 - 630 - 5142 - XXX
Location County
Rancho Cordova SACRAMENTO
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
02/20/2013 None Specified
Contact Unit/Address Contact Name/Phone
PO Box 419064 MS-631
Rancho Cordova, CA 95741-9064
Cynthia Logan

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Notice: If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies. Learn all about it.

Equal Opportunity to all regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, or sexual orientation.

It is the objective of the State of California to achieve a drug-free state workplace. Any applicant for State employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing civil service, and the special trust placed in public servants.