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Salary: $9,842.00 - $10,853.00
Posted: 01/25/2013

Job Description:
Program Manager, PUC - Division of Ratepayer Advocates, Communications & Water Policy Branch Job Opportunity Bulletin Number: J350313018 Salary: $9,842 – $10,853 per month Final Filing Date: February 8, 2013 Location: California Public Utilities Commission Communications and Water Policy Branch Division of Ratepayer Advocates 505 Van Ness Avenue San Francisco, CA 94102 How To Apply: Interested candidates must submit an ONLINE JOB APPLICATION along with a Statement of Qualifications (SOQ). If you need assistance completing the application, you may ask the Human Resources staff, or e-mail or call (855) 663-0222. Questions concerning this position should be directed to Matthew Marcus at The application must be accompanied with a Statement of Qualifications (SOQ) that addresses the candidate’s experience and qualifications in response to the Required Experience/Qualifications section of this bulletin, as they relate to the duties and responsibilities of the position outlined below. The SOQ shall be in 12 point, Times New Roman font, no longer than three (3) typewritten pages. Candidates will be rated on their relevant experience and qualifications as set forth in their SOQ. If a candidate submits more than three pages, only the first three pages of the SOQ will be evaluated. The SOQ should provide the reviewers with sufficient details and specific examples for each of the topic areas under the Required Experience/Qualifications area of this bulletin to demonstrate the candidate’s ability to serve as the Program Manager. Statements of Qualifications will be evaluated using standardized rating criteria to select the candidate that is most qualified for the position. In the event there is more than one highly qualified candidate, hiring interviews may be conducted. Applicants who do not submit a completed SOQ with their application will not be given further consideration. Please note that all information provided is subject to verification. For each of the qualification areas discussed in the SOQ, please include the name(s) and phone number(s) of supervisor(s) and/or manager(s) who are knowledgeable with your work and may be contacted for verification. Who May Apply: Candidates who have taken and passed the civil service Program Manager examination may apply. In order to be considered for this vacancy, candidates must possess “list eligibility” for the Program Manager classification. In addition, applicants eligible for lateral transfer (as defined in SPB Rules 430-433*), voluntary demotion, reinstatement or other State Civil Service eligibility under SPB rules are also eligible to apply. *Copies of SPB Rules 430-433 are available from the CPUC Human Resources Office. Description: Overview of the Division of Ratepayer Advocates: The Division of Ratepayer Advocates (DRA) is an independent division of the California Public Utilities Commission (CPUC). DRA’s mission is to advocate for customers of regulated utilities to obtain the lowest possible rates for service consistent with safe and reliable service levels while ensuring consumer and environmental protections. DRA is organized into five branches (three handle energy matters, one water matters, and one policy matters with a focus on water, communications and utility interdependencies) with a staff of 137 employees composed of economic, financial and policy analysts; engineers; and auditors. The Communications and Water Policy Branch (CWPB) has primary responsibility for activities in the development of water policy in conjunction with the CPUC's Water Action Plan in such areas as water quality, water supply (including recycled water and desalination), reliability, water use efficiency, reasonable costs, and affordable rates as well as water-energy nexus and other cross-cutting issues. The CWPB also advocates on behalf of California's communications ratepayers on matters related to reliability, service quality, consumer protection, access and affordability as related to wireline, wireless, Voice over Internet Protocol (VoIP) and broadband; as well as policy issues relating to interdependencies between the Communications sector and other utilities, particularly the Communications sector dependence on electrical power and the water and electrical power industries dependence on communications providers for inter-facility communications, management and control of operations. The CWPB is comprised of two sections – the Communications Policy Section and the Water Policy Section. We are looking for a Program Manager with strong leadership and management skills to lead the branch. Duties/Responsibilities: Under the direction of DRA’s Deputy Director, the incumbent is responsible for managing, supervising, planning, and coordinating all activities of the CWPB. This senior leadership position directs and guides the Division’s analyses and advocacy on complex and major regulatory, policy and program issues. The Program Manager is responsible for overall program planning, managing the performance and supervising the work of the CWPB program and project supervisors and staff, controlling the quality of work performed by the Branch, and coordinating with other DRA branches. This position is responsible for overseeing staff assignments and workload, the preparation of reports, briefs, testimony and formal pleadings; ensuring work product quality; advising DRA management on complex, high profile, and controversial policy issues; addressing staff development and performance, including training, personnel selection, and personnel actions; representing DRA in legislative and ex parte activities, and responding to press inquiries; and, performing administrative duties, such as budget oversight and planning, contract management, website content. Required Experience/Qualifications: The candidate selected for the position should have demonstrated knowledge, skills, and abilities in the following areas: Supervise, manage and evaluate staff with the responsibility for planning, organizing, and coordinating the formulation of policies and the preparation and review of staff work products. Supervise staff including evaluating performance, identifying training needs, implementing progressive disciplinary actions, and addressing grievances and complaints. Conduct complex research and analysis on utility matters resulting in the development of policy recommendations. Prepare technical reports, testimonies, comments, or briefs on regulatory issues and to effectively communicate to decision makers on complex controversial issues both orally and in writing. Utilize spreadsheets and graphs to evaluate utility proposals and industry trends, and to effectively oversee technical work products of staff. Evaluate investor owned water and/or communications industry General Rate Cases (GRCs), rulemakings, industry trends and ratemaking principles. Testify as an expert witness in formal Commission proceedings and/or participate in settlement conferences or Alternative Dispute Resolution (ADR) with utilities and intervenors and effectively negotiating on complex issues.

Additional Information:

Working Title Position Number
None Specified 680 - 253 - 3503 - 001
Location County
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
Contact Unit/Address Contact Name/Phone
DRA - Communications and Water Policy Br
505 Van Ness Avenue
San Francisco, CA 94102
Matthew Marcus

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