Link to Dept Website

Salary: $3,413.00 - $4,562.00
Posted: 01/25/2013

Job Description:

Golden Gate Communications Center (GGCC) is on the 3/12 alternate work week with quarterly seniority shift and regular day off sign-ups.  GGCC is conveniently located near several cultural and outdoor recreational areas.

In addition to salary, this position has $300.00 per month retention pay.

Duties:  GGCC is a public safety answering point.  Public Safety Dispatchers (PSD) answer 9-1-1 calls, public, and allied agency calls, and make out-going calls to service providers, allied agencies, and citizens.  This classification requires a certified net typing speed of 40 words per minute.

Desirable Qualifications:  Employees are expected to report to work on time, with a minimum number of absences and are expected to work nights, weekends, and holidays.  Employees must be able to work independently and cooperatively with a large group of people; perform multiple tasks simultaneously in a fast-paced work environment; work under stress and maintain composure; hear in the presence of significant background noise; retain, recall, and apply pertinent policies, procedures, and other information and follow instructions precisely; speak over the radio/telephone quickly and be easily understood; communicate effectively; adapt quickly to a variety of personalities and situations; give professional and courteous service to every contact; determine officers welfare from voice inflection; establish priorities and take appropriate action; extract critical information from incoming calls and take effective action; anticipate officers need for assistance and act clearly and quickly; type information into a computer quickly and accurately while receiving verbal information; recognize standard alpha-numeric sequences.

Who may apply:  Persons currently in the PSD classification who are eligible to transfer, should submit a CHP 220, Request for Transfer, to the contact person below.  The most senior same-class transfer who responds by the final filing date shall be selected. 

Persons eligible to apply must be on a certification list, eligible to transfer, voluntarily demote, reinstate, or be on an SROA list or designated Surplus.  All applicants will be considered; only the most qualified will be interviewed.

How to apply:  Interested individuals should submit a STD. 678, Examination/Employment Application (Rev. 6/2010), with a Criminal Record Supplemental Questionnaire to the address below.  Please indicate eligibility in the Explanation Box of the application.  The STD. 678 can be accessed through the California Department Human Resources (CalHR) Web site:  The criminal supplemental questionnaire may be accessed through the CalHR jobs website at  Please include a copy of this notice with your application.

Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.

Additional Information:

Working Title Position Number
None Specified 388 - 318 - 1663 - 252
Location County
Vallejo SOLANO
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
02/08/2013 http://www.CHP.Ca.Gov
Contact Unit/Address Contact Name/Phone
318/Golden Gate Communications Center
1551 Benicia Road
Vallejo, 94591
Cristie Flores
(707) 551-4180

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Notice: If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies. Learn all about it.

Equal Opportunity to all regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, or sexual orientation.

It is the objective of the State of California to achieve a drug-free state workplace. Any applicant for State employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing civil service, and the special trust placed in public servants.