Title: PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL Salary: $3,413.00 - $4,562.00 Posted: 01/25/2013
Golden Gate Communications Center (GGCC) is on the 3/12 alternate
work week with quarterly seniority shift and regular day off sign-ups. GGCC is
conveniently located near several cultural and outdoor recreational areas.
In addition to salary, this position has $300.00 per month
Duties: GGCC is a public safety answering point. Public
Safety Dispatchers (PSD) answer 9-1-1 calls, public, and allied agency calls,
and make out-going calls to service providers, allied agencies, and citizens.
This classification requires a certified net typing speed of 40 words per
Desirable Qualifications: Employees are expected to
report to work on time, with a minimum number of absences and are expected to
work nights, weekends, and holidays. Employees must be able to work
independently and cooperatively with a large group of people; perform multiple
tasks simultaneously in a fast-paced work environment; work under stress and
maintain composure; hear in the presence of significant background noise;
retain, recall, and apply pertinent policies, procedures, and other information
and follow instructions precisely; speak over the radio/telephone quickly and
be easily understood; communicate effectively; adapt quickly to a variety of
personalities and situations; give professional and courteous service to every
contact; determine officers welfare from voice inflection; establish priorities
and take appropriate action; extract critical information from incoming calls
and take effective action; anticipate officers need for assistance and act
clearly and quickly; type information into a computer quickly and accurately
while receiving verbal information; recognize standard alpha-numeric sequences.
Who may apply: Persons currently in the PSD classification
who are eligible to transfer, should submit a CHP 220, Request for Transfer, to
the contact person below. The most senior same-class transfer who responds by
the final filing date shall be selected.
Persons eligible to apply must be on a certification list,
eligible to transfer, voluntarily demote, reinstate, or be on an SROA list or
designated Surplus. All applicants will be considered; only the most qualified
will be interviewed.
How to apply: Interested individuals should submit a
STD. 678, Examination/Employment Application (Rev. 6/2010), with a Criminal
Record Supplemental Questionnaire to the address below. Please indicate
eligibility in the Explanation Box of the application. The STD. 678 can be accessed through the California Department Human Resources (CalHR) Web site: www.calhr.ca.gov.
The criminal supplemental questionnaire may be accessed through the CalHR jobs
website at http://jobs.ca.gov/pdf/crsq.pdf.
Please include a copy of this notice with your application.
Although the intent is to fill this vacancy as soon as
possible, the exact duration of the selection process can vary and is unknown
at this time.