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Salary: $2,686.00 - $3,264.00
Posted: 01/24/2013

Job Description:
JOB TITLE: Office Technician (Typing), Safety and Enforcement Division – Transportation Enforcement Branch, License Section JOB OPPORTUNITY BULLETIN NUMBER: J113913015 Salary: Range A: $2686 - $3264 per month Final Filing Date: February 7, 2013 Location: California Public Utilities Commission Safety and Enforcement Division Transportation Enforcement Branch – License Section 505 Van Ness Avenue San Francisco, CA 94102 How To Apply: Interested candidates must submit an ONLINE JOB APPLICATION along with a Resume. If you need assistance completing the application, you may contact the Human Resources staff at or call (855) 663-0222. Questions concerning this position should be directed to Joe Iljas or (415) 703-3115. WHO MAY APPLY: Applicants who are eligible for lateral transfers (defined in SPB Rules 430-433*), list appointment, voluntary demotion, reinstatements or other State Civil Service eligibility under SPB rules will be considered. Applicants currently on a SROA list or employed by a surplus department in a specific classification designated as surplus will be given primary consideration. *Copies of SPB 430-433 are available in the Human Resources Office The CPUC will consider all applications and interview the most qualified candidates. Description: The License Section issues permits and certificates to passenger stage corporations, charter-party carriers of passengers, and household goods carriers. The License Section also registers interstate carriers of household goods and passenger domiciled in other states. Duties & Responsibilities: Under the direct supervision of a Senior Transportation Representative, the Office Technician (T) is responsible for processing insurance filings of for-hire motor carriers of passengers and household goods carriers; docketing applications for charter-party carrier permits and certificates and household goods carrier permits; and registering private carriers of passengers, for-hire vessel carriers, and commercial air operators. In processing insurance filings, the incumbent reviews, and either accepts or rejects insurance filings of for-hire and private carriers that operate under the jurisdiction of the Commission. This requires attention to detail and ability to accurately evaluate various application and insurance forms, and the ability to work independently. The incumbent is required to deal tactfully with the public, carriers, and insurance company representatives. Incumbent is responsible for docketing, which is the beginning step of application processing, and entails assigning a file number, inputting basic information from the application into the Transportation Management Information System (TMIS) database, including names of all individual owners, officers and directors, setting up a file folder, preparing a routing sheet, and turning the application over to a Program Technician for technical review and further processing. The Office Technician (T) must apply specific laws, rules, and office policies and procedures, requiring careful attention to detail, accurate inputting of data, ability to accurately evaluate various application and insurance forms, and the ability to work independently. General duties: Incumbent will docket new, refile and renewal applications; monitor and review insurance filings made by e-filing system and by mail of for-hire motor carriers of passengers; typing data from insurance certificates, cancellations, and renewals into Transportation Management Information System (TMIS) (e.g. policy numbers, effective dates, cancellation dates and renewal dates.) Correspond with carriers and insurance providers by typing letters and/or emails. Filing insurance forms and update and maintain carrier files. Respond to routine telephone and written inquiries regarding the carrier registration process and insurance requirements. Assist with bulk mailings and receipt/sorting of survey forms. Process, mail and maintain records of Annual Bus Inspections Reports and renewal applications. Applicants must possess a valid typing certificate of no less than 40 words per minute at the time of the hiring interview. Required Experience/Qualifications: A successful candidate must demonstrate: ability to communicate effectively, both verbally and in writing; ability to work accurately with careful attention to detail inputting data into the Transportation Management Information System (TMIS); ability to accurately evaluate various applications and insurance forms and apply specific laws, rules, and office policies and procedures; exercise a high degree of initiative and independence in performing a variety of tasks which requires the ability to organize and prioritize assignments with a high degree of accuracy and meet deadlines; evaluate situations accurately and taking appropriate actions; ability to be flexible; ability to work well as a member of a team and maintain positive working relationships with those contacted in the course of work; demonstrated proficiency in Microsoft Word, Outlook, Excel and database applications; excellent attendance. Typing Test Requirements, Certification and Location: Certification requires successful completion of a five minute timed test and a speed of 40 W.P.M. The typing certificate is valid for four years. We will honor typing certificates that meet this criteria by the following organizations: - Any State Agency/Department - Business Schools or Colleges - Adult Education Centers - Skills and business Education Centers Internet Typing Certificates, Typing Certificates from Employment Agencies and typing Certificates issued for less than a five minute typing test are not acceptable. EDD One Stop Career Center’s may offer free typing tests. For a location near you visit

Additional Information:

Working Title Position Number
None Specified 680 - 133 - 1139 - 703
Location County
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
Contact Unit/Address Contact Name/Phone
CPUC-Safety and Enforcement Division
505 Van Ness Avenue
San Francisco, CA 94102
Joe Iljas
(415) 703-3115

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Notice: If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies. Learn all about it.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.