THIS IS AN INTERMITTENT POSITION AND MAY WORK UP TO 1500 HOURS PER CALENDAR YEAR.
The Air Resources Board (ARB or Board), is a dynamic and innovative leader in setting and implementing controls to protect and improve air quality for the citizens of California. The Board's scientific and technical programs rely extensively on web-based information systems.
The mission of the Office of Information Services (OIS) is to leverage the most effective information technologies available to achieve ARB's program goals.
The IT Operations and Support Branch (ITOSB) is responsible for the implementation, enhancement, and maintenance of the ARB's office automation computer systems and supporting infrastructure. ARB's network, desktop, telecom and enterprise systems support more than 1,525 users in Sacramento, El Monte and other remote sites. ITOSB provides desktop computers and printers, email/calendaring support, purchasing support, training, help desk support, and resource center support to all ARB staff. ITOSB also supports all ARB voice, video and data communications services, and manages ARB's network wiring infrastructure. In addition to these roles, ITOSB works closely with the OIS Systems Development Branch and Information Security Officer (ISO) to successfully and securely deliver mission-critical business applications and support services to ARB programs and external stakeholders.
The primary duties and responsibilities include serving as the administrative support to the Chief Information Officer (CIO) and to all Office of Information Services (OIS) staff members. The Office Technician (OT) reviews, proofreads, and edits correspondence for grammar, organization, and conformance to Board administrative policies. Uses a variety of software applications to type, format and revise letters, memos, reports, charts, spreadsheets, etc. Makes travel arrangements and prepares itineraries for OIS staff. Performs entry-level duties that support a variety of less complex information technology administration activities, including but not limited to IT procurements, IT inventory asset control, record management and audits within ITOSB.
The OT conducts business activities in a professional manner that leads to superior customer satifisfaction and delivers services that meet or exceed the customer's expectations.
Highly desirable qualifications include: 1) a love of information technology; 2) excellence in customer service; 3) an understanding of personal computer hardware and Microsoft operating systems; 4) a continuous desire to learn; 5) a positive attitude; and 6) the ability to manage time effectively. Desirable qualifications include: 1) organization skills; 2) writing and documentation skills; and 3) a basic understanding of network and/or data communications.
WHO MAY APPLY:
Current state employees who are in the Office Technician classification, are list eligible, or have transfer eligibility.
Applicants will be screened and only the most qualified candidates will be interviewed. Appointments may be subject to SROA/Surplus restrictions. Surplus applicants must attach a copy of their surplus letter with a completed Standard State application (STD 678). On page one of the State application you must clearly indicate the basis of your eligibility: list, transfer, SROA, surplus, re-employment, or reinstatement. In addition, all applicants must include documentation verifying their educational background: copies of degree(s) and/or transcripts, if applicable, to be considered a qualified applicant for this classification.
Electronic applications WILL NOT BE ACCEPTED. Please submit a completed Standard State Application (Form 678) with cover letter and resume in hard copy format to Virginia Penagos to the below mailing address. Only hard copy applications will be considered.
If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies.
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The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.