Link to Dept Website

Salary: $2,817.00 - $4,446.00
Posted: 01/11/2013

Job Description:
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California revenue and taxation code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California revenue and taxation code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.

Are you looking for an exciting and challenging opportunity? The Northern Region Field Offices are conducting a search for a Staff Services Analyst to join our team. Under the supervision of the Regional Manager, you will work in partnership with the Staff Services Analyst in the Southern Region to develop and maintain the field office’s data reporting systems that support the field collections and public counter programs. the individual is responsible for a variety of duties related to creating, analyzing and maintaining databases for the Region and developing and delivering reports for the Management team. You will assist the Field Collection Supervisors and Mangers in pulling monthly team reports and create adhoc reports for the purposes of managing the field collection activiity. You will work on various team assignments, participate on special projects and conduct studies regarding the ability of the collection and public counter programs in the field offices to do their work in the most efficient and effective manner.


  • Experience with TI, BETS,ARCS and ARMR.
  • Experience with Microsoft Project or similar project planning/scheduling tools.
  • Familiarity with FTB’s organization,operations and programs.
  • Familiarity with Remote desktop sharing eg. Microsoft Office Live Meeting.
  • Excellent written and verbal communication skills.
  • Excellent organizational and interpersonal skills
  • Produce high quality work in an environment of continuous change.
  • Be able to manage concurrent assignments.
  • Be self-motivated, enthusiastic, responsible and accountable.
  • Proficient in Microsoft Office systems, Access, Excel and Word, etc.
  • Ability to work independently and in a team environment.

Current state employees with status in the above classification or lateral transfers from an equivalent class, former state employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. A training and development assignment (T & D) will also be considered. All appointments are subject to SROA/Surplus hiring provisions. Surplus candidates must submit an application packet as outlined in this bulletin with a copy of their surplus status letter in order to be considered.

If interested, please submit a completed Standard State Application (STD 678) and resume. APPLICATIONS MUST INCLUDE THE POSITION NUMBER AND CONTACT PERSON’S NAME IN ORDER TO BE CONSIDERED FOR THIS POSITION. Candidates who submit incomplete packages will be eliminated from the selection process. FTB EMPLOYEES MUST HAND DELIVER OR ROUTE TO: Joey Carson or Angela Graham at M/S L-9. Candidates not currently employed by the Franchise Tax Board must send their application package to the address shown below. All submitted information will be screened and the most qualified candidates will be invited to an interview.

RPA# 1213-0027

Additional Information:

Working Title Position Number
Regional Staff Services Specialist 564 - 644 - 5157 - 001
Location County
FCACB – Northern Region Field SACRAMENTO
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
Contact Unit/Address Contact Name/Phone
Exam Unit
P.O. Box 550
Sacramento, CA 95812-0550
Joey Carson / Angela Graham
(916)227-5123 / (916)227-5111

Special Requirements:
Background Check Required

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Notice: If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies. Learn all about it.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.