**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California revenue and taxation code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California revenue and taxation code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.
JOB DESCRIPTION :
Under the direction of the Administrator III Section Manager and through subordinate managers the incumbent directs the activities performed by the Information Capture and Banking Section (ICBS) Production, Imaging Processing and Cashiering System (IPACS) Team, and the Support Group which includes Administration Support, Program Support, and System Support. The incumbent will also represent the Section on numerous teams and at vendor meetings. In addition, you will assist the Section Manager in the overall management of the processing and production functions within ICBS.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES :
Excellent interpersonal and customer service skills
Strong organizational and time management skills
Ability to inspire, motivate, and coach staff toward success
Ability to work in a fast-paced environment with changing priorities
Ability to effectively plan, oragnize, and manage multiple worklaods and priorities
Ability to develop and maintain effective working relationships with both internal and external customers
Good sense of humor
Knowledge of the department’s pipeline processes
Knowledge of project management
Knowledge of budget planning
General knowledge of FTB systems and their use – TI, BETS, PASS, and others
Knowledge of the EDR Project
WHO MAY APPLY : Current state employees with status in the above classification or lateral transfers from an equivalent class, former state employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. A training and development assignment (T & D) will also be considered. All appointments are subject to SROA/Surplus hiring provisions. Surplus candidates must submit an application packet as outlined in this bulletin with a copy of their surplus status letter in order to be considered.
HOW TO APPLY : Interested applicants must submit a package containing ALL of the following items:
SUPPLEMENTAL APPLICATION: In order to be considered for this position, interested applicants must submit a supplemental application. Your response must be no more than two type-written pages in length, using 12-point font, 1 inch margins and include your first and last name in the upper right-hand corner of each page. Respond to the following supplemental statements:
Provide a detailed example that demonstrates your knowledge and experience in team and staff development.
Provide an example that demonstrates your effective project management and/or team management skills.
For each response, also include the following:
How long you held the position(s)
A Supervisor’s name(s) who can verify the information
APPLICATIONS MUST INCLUDE THE POSITION NUMBER AND CONTACT PERSON’S NAME IN ORDER TO BE CONSIDERED FOR THIS POSITION. Candidates who submit incomplete packages will be eliminated from the selection process. FTB EMPLOYEES MUST HAND DELIVER OR ROUTE TO: Catherine Dai at M/S L-150. Candidates not currently employed by the Franchise Tax Board must send their application package to the address shown below. All submitted information will be screened and the most qualified candidates will be invited to an interview.
If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies.
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The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.