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REHABILITATION, DEPARTMENT OF

Title:  STAFF SERVICES MANAGER I
Salary: $5,079.00 - $6,127.00
Posted: 12/19/2012

Job Description:
Under the general direction of the Staff Services Manager II (District Administrator), the Staff Services Manager I – Team Manager provides direct supervision over the Vocational Rehabilitation Service Delivery Team staff in an office/catchment area consisting of Senior Vocational Rehabilitation Counselors, Qualified Rehabilitation Professionals (SVRC- QRP), Senior Vocational Rehabilitation Counselors (SVRCs), Staff Services Analysts and Office Technicians (General). The number of staff varies depending on the size of the District. Incumbents are responsible for planning, directing, and organizing the vocational rehabilitation programs and services to the consumers within the District.

The Team Manager/Staff Services Manager I will direct and manage the workload of the unit; provide direct supervision and training to assigned staff on medical, psychological, community or regulatory matters; approve casework of staff on an ongoing basis; provide staff support regarding interpretation of regulations and departmental procedures to provide consumer services; assure decisions made on consumer’s vocational rehabilitation plans are in compliance with the California Code of Regulations, the Code of Federal Regulations, departmental case recording standards and Rehabilitation directives; direct the completion of District program and case reviews, and special studies to ensure the delivery of quality services, compliance, and level of parity of service.

In the absence of the District Administrator, the incumbent will respond to all inquiries and take appropriate action in a timely manner; the incumbent will also perform a variety of duties as the District Administrator designee on behalf of the District Administrator.

Desirable Qualifications:

• Ability to oversee the analysis, evaluation, and reporting of performance, staffing, and budget/fiscal data regarding the level of performance and use of resources in the District;
• Directs the coordination of District program evaluation and audits to ensure District compliance with state and federal regulations;
• Ability to travel within the District and to Central Office;
• Knowledge of the District’s Rights and Remedies process and practices;
• Ability to resolve consumer problems at the lowest possible level;
• Ability to represent the department and make decisions for the District at meetings and other events with directors and administrators of community organizations and other external stakeholders.


Who May Apply:

INTERNAL CANDIDATES NEED ONLY APPLY: DOR employees who have eligibility for appointment to the above class (e.g., transfer, list, reinstatement). Employment provisions as outlined by the CalHR’s State Restriction of Appointments (SROA) policy will prevail. May also consider T&D and LEAP.

For a complete job description, please contact Lilia Fernandez, at 916- 558-5486 or mlfernan@dor.ca.gov. All interested applicants must submit a standard State Application Form STD 678 (with original signature), and must clearly indicate the basis of their eligibility in line item number 12 (explanation) of the STD 678. In addition to the State Application Form STD 678, applicants must also submit a cover letter and resume.

PAS#120633



Additional Information:

Working Title Position Number
Staff Services Manager I - Team Manager 813 - 560 - 4800 - xxx
Location County
Norwalk LOS ANGELES
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
12/31/2012 http://www.dor.ca.gov
Contact Unit/Address Contact Name/Phone

721 Capitol Mall
Sacramento, CA 95814
Lilia Fernandez
916-558-5486
mlfernan@dor.ca.gov

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Notice: If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies. Learn all about it.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.