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FRANCHISE TAX BOARD

Title:  TAX PROGRAM TECHNICIAN II, FRANCHISE TAX BOARD
Salary: $2,951.00 - $3,588.00
Posted: 12/04/2012

Job Description:
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California revenue and taxation code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California revenue and taxation code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.

JOB DESCRIPTION :
The Business Entities Section is looking for an enthusiastic and talented individual to act as Lead of one of our Resolution Processing teams. Under the direction of a Tax Program Supervisor, the individual who fills this position will lead a group of processing technicians. Duties may include, but are not limited to, performing quality review of the technician's work, providing technical assistance, and training inexperienced staff. The incumbent will assist with review and validation of business entity returns including corporations, limited liability companies (LLCs), and exempt organizations. You may also work with other business areas within FTB and represent the section on various teams and committees.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES :

DESIRABLE EXPERIENCE/QUALIFICATIONS :
  • Knowledge of Business Entity (BE) laws, policies and procedures
  • Knowledge BE return processing workflow processes
  • Knowledge of FTB systems, such as BETS, BITS, ADCORR, PASS, INC, BOE and SOS
  • Effective analytical, technical, time management, and organizational skills
  • Excellent leadership, interpersonal and problem solving skills
  • Ability to work collaboratively with Management, peers and subordinates
  • Ability to shift priorities and/or workloads in order to achieve operational and/or program goals
  • Proficiency in MS Office (Word, Excel, Powerpoint and Outlook)
  • Excellent customer service skills to resolve customer issues effectively and efficiently
  • Excellent work ethic and attendance
  • Flexibility, ability and desire to train and develop staff

WHO MAY APPLY :
Current state employees with status in the above classification or lateral transfers from an equivalent class, former state employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. A training and development assignment (T & D) will also be considered. All appointments are subject to SROA/Surplus hiring provisions. Surplus candidates must submit an application packet as outlined in this bulletin with a copy of their surplus status letter in order to be considered.

HOW TO APPLY :
If interested, please submit a completed Standard State Application (STD 678) and resume. APPLICATIONS MUST INCLUDE THE POSITION NUMBER AND CONTACT PERSON’S NAME IN ORDER TO BE CONSIDERED FOR THIS POSITION. Candidates who submit incomplete packages will be eliminated from the selection process. FTB EMPLOYEES MUST HAND DELIVER OR ROUTE TO: Linda Bernal at M/S F-130. Candidates not currently employed by the Franchise Tax Board must send their application package to the address shown below. All submitted information will be screened and the most qualified candidates will be invited to an interview. Position(s) may become permanent.



Additional Information:

Working Title Position Number
BE Lead 564 - 760 - 9588 - 004
Location County
Business Entities Section SACRAMENTO
Timebase Tenure
Full Time Limited Term  12 month(s)
Final Filing Date: Department Link:
12/14/2012 https://www.ftb.ca.gov
Contact Unit/Address Contact Name/Phone
Exam Unit
P.O. Box 550
Sacramento, CA 95812-0550
Linda Bernal
(916) 845-6133


Special Requirements:
Background Check Required

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