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FRANCHISE TAX BOARD

Title:  STAFF SERVICES ANALYST (GENERAL)
Salary: $2,817.00 - $4,446.00
Posted: 11/30/2012

Job Description:
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California revenue and taxation code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California revenue and taxation code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.

JOB DESCRIPTION :
Under the supervision of the Labor Relations Officer, the Staff Services Analyst responsibilities include analytical staff work relating to labor relations (contract administration, grievances, arbitrations, and labor negotiations.) Incumbents in the position exercise a high degree of initiative and independent judgment in performing assignments, which range from technical to complex research, and includes interpretation, and analysis. Demonstration of a commitment to providing quality service that is accurate, timely, and efficient is required. This position is designated as confidential.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES :

DESIRABLE EXPERIENCE/QUALIFICATIONS :
  • Reason logically and creatively and utilize a variety of analytical techniques to resolve problems.
  • Ability to work independently and cooperatively with others.
  • Well-developed organizational and time management skills.
  • Strong written/verbal communication skills.
  • Ability to negotiate and compromise when resolving matters involving differing opinions and viewpoints.
  • Understand effective customer service.
  • Ability to interpret and apply Collective Bargaining Agreement provisions.
  • Knowledge of Labor Relation, Personnel, and/or Human Resources laws and principles.
  • Experience working with Microsoft Office.

WHO MAY APPLY :
Current state employees with status in the above classification or lateral transfers from an equivalent class, former state employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. A training and development assignment (T & D) will also be considered. All appointments are subject to SROA/Surplus hiring provisions. Surplus candidates must submit an application packet as outlined in this bulletin with a copy of their surplus status letter in order to be considered.

HOW TO APPLY :
Interested applicants must submit a package containing ALL of the following items:

SUPPLEMENTAL APPLICATION:
In order to be considered for this position, interested applicants must submit a supplemental application. Your response must be no more than one type-written page in length, using 12-point font, 1 inch margins and include your first and last name in the upper right-hand corner of each page. Respond to the following supplemental statement:
  • Provide a specific example of how you have helped create an environment where different perspectives are valued, encouraged and supported.
    • What was the situation?
    • What did you do?
    • What was the outcome?

APPLICATIONS MUST INCLUDE THE POSITION NUMBER AND CONTACT PERSON’S NAME IN ORDER TO BE CONSIDERED FOR THIS POSITION. Candidates who submit incomplete packages will be eliminated from the selection process. FTB EMPLOYEES MUST HAND DELIVER OR ROUTE TO: Chris Fernandez at M/S A-160. Candidates not currently employed by the Franchise Tax Board must send their application package to the address shown below. All submitted information will be screened and the most qualified candidates will be invited to an interview.



Additional Information:

Working Title Position Number
Staff Services Analyst 564 - 181 - 5157 - 001
Location County
Labor Relations Section SACRAMENTO
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
12/07/2012 https://www.ftb.ca.gov
Contact Unit/Address Contact Name/Phone
Exam Unit
P.O. Box 550
Sacramento, CA 95812-0550
Chris Fernandez
(916) 845-3429


Special Requirements:
Background Check Required

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Notice: If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies. Learn all about it.

Equal Opportunity to all regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, or sexual orientation.

It is the objective of the State of California to achieve a drug-free state workplace. Any applicant for State employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing civil service, and the special trust placed in public servants.