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FRANCHISE TAX BOARD

Title:  TAX PROGRAM TECHNICIAN II, FRANCHISE TAX BOARD
Salary: $2,951.00 - $3,588.00
Posted: 10/14/2013

Job Description:
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California revenue and taxation code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California revenue and taxation code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.

JOB DESCRIPTION :
Under general direction and supervision of the Administrator I and the technical direction of the Senior Compliance Representative lead, the incumbent provides operational, analytical, and technical support for the Refund Fraud program (FADS). Responsibilities include:Providing Quality Assurance review; Acting as a liasion with internal and external partners; Providing feedback to other area supervisors and staff; Maintaining and updating procedures and providing training and guidance to other technicians.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES :

DESIRABLE EXPERIENCE/QUALIFICATIONS :
  • Strong analytical, interpersonal and problem solving skills
  • Ability to multitask, handle changing priorities and meet critical deadlines
  • Ability to use good judgment and work with all levels of staff
  • Ability to understand and recognize refund fraud
  • Working knowledge of WagWhvr, ACES, IVS Procedures, TI application; ID Theft workload; W-2 process or CDC
  • Experience working as a liasion with internal and external partners
  • Willingness to learn and thrive in an environment of rapid change

WHO MAY APPLY :
Current state employees with status in the above classification or lateral transfers from an equivalent class, former state employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. A training and development assignment (T & D) will also be considered. All appointments are subject to SROA/Surplus hiring provisions. Surplus candidates must submit an application packet as outlined in this bulletin with a copy of their surplus status letter in order to be considered.

HOW TO APPLY :
Interested applicants must submit a package containing ALL of the following items:

  • A completed standard state application (std 678)
  • Resume

*A completed application includes the position title, position number and contact person’s name in the job title line, and must be signed. Candidates who do not submit all of the required documents (incomplete application packages) will be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. FTB EMPLOYEES MUST HAND DELIVER OR ROUTE TO: Dawn Paciotti at M/S F-151. Candidates not currently employed by the Franchise Tax Board must send their application package to the address shown below. Multiple positions may exist for this vacancy.

RPA #1314-1265

Additional Information:

Working Title Position Number
Quality Assurance Team Member 564 - 768 - 9588 - 001
Location County
Fraud and Discovery Section SACRAMENTO
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
10/25/2013 https://www.ftb.ca.gov
Contact Unit/Address Contact Name/Phone
Exam Unit
P.O. Box 550
Sacramento, CA 95812-0550
Dawn Paciotti
(916) 845-7398


Special Requirements:
Background Check Required

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