FRANCHISE TAX BOARD
Title: TAX PROGRAM TECHNICIAN II, FRANCHISE TAX BOARD
Salary: $2,951.00 - $3,588.00
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California revenue and taxation code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California revenue and taxation code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.
JOB DESCRIPTION :
Under general direction and supervision of the Administrator I and the technical direction of the Senior Compliance Representative lead, the incumbent provides operational, analytical, and technical support for the Refund Fraud program (FADS). Responsibilities include:Providing Quality Assurance review; Acting as a liasion with internal and external partners; Providing feedback to other area supervisors and staff; Maintaining and updating procedures and providing training and guidance to other technicians.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES :
DESIRABLE EXPERIENCE/QUALIFICATIONS :
WHO MAY APPLY :
- Strong analytical, interpersonal and problem solving skills
- Ability to multitask, handle changing priorities and meet critical deadlines
- Ability to work independently and in a team environment
- Ability to use good judgment and work with all levels of staff
- Ability to understand and recognise refund fraud
- Working knowledge of WagWhvr, ACES, IVS Procedures, TI application; ID Theft workload; W-2 process or CDC
- Strong written and verbal communication skills
- Experience working as a liasion with internal and external partners
- Positive attitude and good sense of humor
- Willingness to learn and thrive in an environment of rapid change
Current state employees with status in the above classification or lateral transfers from an equivalent class, former state employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. A training and development assignment (T & D) will also be considered. All appointments are subject to SROA/Surplus hiring provisions. Surplus candidates must submit an application packet as outlined in this bulletin with a copy of their surplus status letter in order to be considered.
HOW TO APPLY :
Interested applicants must submit a package containing ALL of the following items:
- A completed standard state application (std 678)
- Supplemental Application (see below)
In order to be considered for this position, interested applicants must submit a supplemental application. Your response must be no more than one type-written page in length, using 12-point font, 1 inch margins and include your first and last name in the upper right-hand corner of each page. Respond to the following supplemental question:
APPLICATIONS MUST INCLUDE THE POSITION NUMBER AND CONTACT PERSON’S NAME IN ORDER TO BE CONSIDERED FOR THIS POSITION. Candidates who submit incomplete packages will be eliminated from the selection process. FTB EMPLOYEES MUST HAND DELIVER OR ROUTE TO: Dawn Paciotti at M/S F-151. Candidates not currently employed by the Franchise Tax Board must send their application package to the address shown below. All submitted information will be screened and the most qualified candidates will be invited to an interview.
- Describe your work experience related to personal income tax fraud and/or ID Theft.
- Include specific activities you performed.
- When answering the supplemental statement, include your employer name, your position/title, how long you held the position and a supervisor’s name who can verify the information.
|Quality Assurance Team Member
||564 - 768 - 9588 - 001
|Fraud and Discovery Section
|Final Filing Date:
P.O. Box 550
Sacramento, CA 95812-0550
Background Check Required
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It is the objective of the State of California to achieve a drug-free state workplace. Any applicant for State employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing civil service, and the special trust placed in public servants.