Link to Dept Website
CONSUMER AFFAIRS, DEPARTMENT OF

Title:  SYSTEMS SOFTWARE SPECIALIST II (TECHNICAL)
Salary: $5,561.00 - $7,097.00
Posted: 10/30/2012

Job Description:
PENDING HUMAN RESOURCE APPROVAL

Are you a highly motivated employee who enjoys providing excellent customer service and is seeking a supportive team environment? Then DCA is the place you are searching for. The Server, Network & Software Services Section maintains the existing legacy systems of the DCA. We are recruiting for an enthusiastic individual with solid leadership skills, Oracle programming skills and database administration experience, and a commitment towards continuous improvement to meet the business needs of the Department clients and enhance the protection provided to California’s consumer public. A supportive team environment will welcome you.

Under the general direction of the Office of Information Services, Server, Network & Software Services Section Chief, Data Processing Manager III (DPM III) and the Senior Information Systems Analyst (Supervisor), incumbent performs a variety of tasks to support the departments Oracle environment. Tasks performed will include integration tasks between legacy systems, Oracle application servers and Oracle database servers.

DUTIES: As part of the DCA team, the incumbent is responsible for analyzing systems to optimize performance; communicating the progress, status, and accomplishments of the staff. Work independently or as a project lead. Monitor all production and development databases and their associated processes to ensure proper operation, respective client availability, and that systems meet established policy and procedure guidelines. Troubleshoot, research, and solve highly complex database and system problems. Perform database administration functions which include new database related software installation, database tuning, capacity planning, database and system patch application, utilities and script writing, and development of security analysis and design methodologies for data access, including mainframe, client server and Internet/Intranet. Design data integration methodologies for cross platform data access. Analyze, define, and maintain the overall integrity of the Department’s Oracle databases including standard data definitions, data dictionary, recovery systems and support software. Monitor the utilization of the Oracle databases and Oracle Web Application Servers by using existing and new applications, identify changes in work patterns and evaluate alternative design strategies to maintain or improve overall performance.

Note: The incumbent may be required to permanently work swing shift and/or be placed on stand by/call back status.

REQUIRED QUALIFICATIONS: The incumbent should possess excellent customer service skills and experience with database administration. In addition, the incumbent should have exemplary analytical and communication skills (written and verbal). The incumbent should also have knowledge of the DCA strategic plan and its impact on both the DCA and the DCA client agencies.

DESIRABLE QUALIFICATIONS:: The incumbent should be customer service oriented, positive, motivated, friendly, and a quick learner. Thorough knowledge of the basic operational functions of the client Boards and Bureaus: i.e. license issuance, complaint handling and enforcement activities is strongly desired.

The Department of Consumer Affairs is located in the Natomas area at 1625 North Market Blvd, Sacramento, CA 95834, (close to shops and restaurants), just a short distance from I 80 and I 5, with a bus stop right in front of the building. FREE PARKING!

WHO MAY APPLY: Eligible candidates who are current State employees with status in the above classification or lateral transfers from an equivalent class, former State employees who can reinstate into this class, or persons who are reachable on a current employment list for this classification. All methods of appointments, including training and Development Assignments (T&D) will be considered. All interested applicants must submit a standard State Application Form STD 678 (with original signature), and must clearly indicate the basis of their eligibility in line it me number 12 (explanation) of the STD 678. Only the most qualified candidates will be interviewed. SROA and Surplus candidates are encouraged to apply. Appointment is subject to SROA and State surplus policies. Surplus candidates must submit a copy of their surplus status letter. Only the most qualified candidates will be interviewed. .

NOTE: A 60-day candidate pool will be established.>

Submit the application to Arnold Hamilton, Department of Consumer Affairs, Office of Information Systems, Network and Data Unit, 1625 North Market Blvd., Suite S-300, Sacramento, CA 95834 no later than the final filing date of November 9, 2012.



Additional Information:

Working Title Position Number
None Specified 610 - 710 - 1373 - 006
Location County
OIS/Network and Data Unit SACRAMENTO
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
11/09/2012 h
Contact Unit/Address Contact Name/Phone
OIS/Network and Data
1625 N. Market Blvd., S300
Sacramento, 95834
Attn: Arnold Hamilton
(916)574-8130
arnold.hamilton@dca.ca.gov

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