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Salary: $5,576.00 - $6,929.00        Date Posted:03/26/2014
Working Title Position Number
Staff Services Manager II 580 - 510 - 4801 - 904
Timebase Tenure County
Full Time Permanent   month(s) SACRAMENTO
Final Filing Date: Department Link:
Until Filled None Specified
Contact Unit/Address Contact Name/Phone
WIC Program, Attn: Elizabeth Touhey
3901 Lennane Drive
Sacramento, 95834
Elizabeth Touhey
Special Requirements: Transfer or list eligibility
Job Description & Additional Information
Under the general direction of the Staff Services Manager III, the Staff Services Manager II (SSM II) serves as the Chief of the Vendor Management Branch (VMB) and is responsible for the authorization, routine monitoring, training, and the appeals and hearings activities affecting approximately 4,500 retail food vendors statewide. The SSM II plans, organizes, directs, and supervises the work of a multidisciplinary professional, technical, and support staff through five subordinate Staff Services Managers I (SSM I). The SSM II directs staff in the day-to-day operations that comply with program regulations, policies, priorities, and long-term strategies in the vendor operations. The SSM II works in partnership with the SSM II of the Compliance and Program Integrity Branch (CPIB) to manage vendor integrity efforts and oversight of food benefits for 1.4 million WIC participants.

Oversees the vendor management operations in accordance with State and Federal regulations, guidance, and directives. Plans, organizes, and directs the workload, and makes recommendations on a broad spectrum of administrative and program-related issues. Provides guidance and directs activities associated with WIC vendor authorization agreements, applications, shelf price collection, Above-50 vendor assessment, pre-authorization visits, vendor training, routine monitoring, and administrative hearings of vendors, participants, and local agencies in accordance with state and federal regulations.

Plans, organizes, directs, and provides leadership to VMB managers and staff in revising, developing, and maintaining of vendor policies and procedures that impact WIC food delivery. Assists in the evaluation and field testing of proposed initiatives, legislation, and federal regulation changes to the WIC Program vendor food delivery system. Understands the rulemaking process as defined in the California Government Code as administered by the Office of Administrative Law. Provides leadership in support of the effort to incorporate current vendor authorization and monitoring process and policy procedures into regulations as needed. Coordinates and works in partnership with Compliance and Program Integrity Branch (CPIB). Provides written responses, memos, letters, and reports to vendor related inquiries from internal and external stakeholders.

Desirable qualifications :
• Demonstrated leadership skills
• Demonstrated ability to collaborate and coordinate with other managers for successful outcomes
• Ability to develop, implement and assess new or changed work processes
• Ability to participate and contribute to automation projects related to Vendor Management Branch
• Ability to represent the Department in meetings with external and internal stakeholders
• Knowledge of the rules and regulations related to supervision and human resource issues
• Ability to analyze data to make program decisions
• Ability to evaluate program objectives and provide recommendations to upper management

How to Apply:
Please submit an original signed State application (STD. 678) and include job title and position number for which you are applying AND a Statement of Qualifications (SOQ).

The SOQ is a narrative discussion of how the candidate's education, training, experience, and skills meet the desirable and required qualifications that qualifies them for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing and should be typed and no more than two pages in length. Resumés DO NOT take the place of the SOQ

If you have previously applied, you will need to reapply. Applications will be reviewed and only the most qualified candidates will be interviewed.
The State Personnel Board’s State Restriction of Appointment (SROA) lists will take precedence.
All applicants, regardless of the type of eligibility, must meet the Minimum Qualifications of the classification. To view the Minimum Qualifications, please go to http://www.calhr.ca.gov/state-hr-professionals/Pages/job-descriptions.aspx and enter the Classification Code or Title you wish to review. In addition, please attach all necessary supporting documents (i.e. transcripts/diplomas and/or typing certificates) to your application.

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