DEPARTMENT OF CONSUMER AFFAIRS CAREER EXECUTIVE ASSIGNMENT EXAMINATION ANNOUNCEMENT

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

DEPARTMENT:	DEPARTMENT OF CONSUMER AFFAIRS	RELEASE DATE:	Thursday, November 12, 2015
POSITION TITLE:	Chief of Enforcement, Bureau of Real Estate Appraisers	FINAL FILING DATE:	Wednesday, November 25, 2015
CEA LEVEL:	CEA A	EXTENDED FINAL FILING DATE:
SALARY RANGE:	$ 6,453.00 - $ 9,277.00 / Month	BULLETIN ID:	11102015_5

POSITION DESCRIPTION
Under the administrative direction of the Bureau Chief (Chief), Bureau of Real Estate Appraisers (BREA), the Chief of Enforcement (CEA) has an integral role in establishing and influencing policy for the Enforcement Division of the BREA. The CEA serves as a principal advisor to the Chief on enforcement related consumer protection activities of BREA. The CEA has direct management and oversight of BREA's Enforcement Division and formulates and implements policies to ensure compliance with federal guidelines set forth by the Appraisal Subcommittees (ASC) for the purpose of regulating licensed real estate appraiser and registered Appraisal Management Company (AMC) activity in the State of California.

The CEA independently and through subordinate staff plans, directs and coordinates the operations of BREA's Enforcement Division which includes interpreting, formulating, recommending, and implementing policies and regulations to assure efficient and effective daily operations, the delivery of enforcement related services, compliance with statutes, and provides executive leadership and guidance to the Executive Management Team and staff in the administration of the Enforcement Division activities.

MINIMUM QUALIFICATIONS
All applicants must possess the knowledge and abilities, and any other requirements, described in this bulletin.

Note: Eligibility to take a CEA examination does not require current permanent status in the civil service.

SPECIAL REQUIREMENTS
Must possess (in good standing) a residential or general certificate issued by the BREA.

(1) Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; and personnel management techniques; the department’s or agency’s Equal Employment Opportunity Program objectives; and a manager’s role in the Equal Employment Opportunity Program.

(2) Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislature and Executive branches; analyze complex problems and recommend effective courses of action; and prepare and review reports; and effectively contribute to the department’s or agency’s Equal Employment Opportunity objectives.

CEA Level A Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies.

CEA Level B Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.

CEA Level C Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level.

•Real Estate Industry - At least 10 years with a certified appraiser’s license, and at least 7 years managing a state Real Estate program. Extensive knowledge of the Uniform Standards of Professional Appraisal Practices, the Real Estate Appraisers’ Licensing and Certification Law and related regulations, to include policy development and influence, settlement of cases, rules, regulation, legislation and industry trends that impact the appraisal industry.

•Leadership - Demonstrated ability to embrace a leader’s role and continuously model the behaviors, traits, values and characteristics of a successful leader, which includes: integrity, accountability and ethical behavior; understand and promote the vision and bureau mission; set and attain the goals of the Bureau Chief; construct a clear sense of purpose; manage change; be creative and innovative; and plan strategically.

•Decision-Making - Demonstrated ability to make informed decisions via objective data, research and analysis, and input from team members and key stakeholders; understand good government; and make difficult decisions with understanding of consequences of actions.

•Program Analysis Skills -- Experience in analyzing complex administrative issues or problems and developing policies, procedures, or specific solutions; have experience and capability to understand complex program data using statistical sampling metrology and trend analysis.

•Communication Skills -- Possess excellent oral and written communication skills demonstrating the ability to be a leader and motivator, use tact and influence in achieving results; demonstrated ability to deal with a variety of public and private persons and groups in matters of significant program sensitivity. The ability to effectively interact with Executive Management, department administrators, legislative committees, the public, the Attorney General’s Office, the Office of Administrative Hearings and other state agencies.

SCREENING CRITERIA The Statement of Qualifications must indicate your total years of experience (and official or civil service classification – not your working title) performing each of the activities included in the screening criteria. Some of the factors that will be utilized in the evaluation are:

•Licensing Requirement - •Possession of a Certified Appraisers License.

•Communication/Presentations/Contacts - •Depth and breadth of experience working with external stakeholders (e.g., industry, education institutions, law enforcement, other local, state or federal agencies). •List the level, extent, and nature of those contacts. •Depth and breadth of experience: making presentations; representing and speaking for an organization; presenting to executives, legislative members and staff, State and Federal Law Enforcement agencies, general public, and industry groups.

•Managerial Experience – •Depth and breadth of managerial experience. •Years and type of experience planning, developing and managing a complex and politically sensitive program. This experience should include responsibility for directing staff involved in extensive interpretation and application of governmental laws, rules and policies. •Years and breadth of experience directing an enforcement or regulatory program.

•Administrative – •Depth and breadth of experience performing or knowledge of budgeting and legislative process. •Depth and breadth of experience with strategic planning, analyzing complex program issues and developing and implementing policies, procedures, specific solutions and measuring accountability.

EXAMINATION INFORMATION
A minimum rating of 70% must be attained to obtain list eligibility. Hiring interviews may be conducted with the most qualified candidates. All candidates will receive written notification of their examination results. The result of this examination will be used only to fill the position of Chief of Enforcement, Bureau of Real Estate Appraisers, with the DEPARTMENT OF CONSUMER AFFAIRS. Applications will be retained for twelve months.

The Results of this examination will be used only to fill this position and may be used to fill subsequent vacancies for this position for a period of up to twelve months.

FILING INSTRUCTIONS

Interested applicants must submit:

• A completed Standard State Application (Form 678).
• A "Statement of Qualifications". The Statement is a narrative discussion of how the candidate's education, training, experience, and skills meet the minimum and desirable qualifications and qualify them for the position. The Statement of Qualifications serves as a documentation of each candidate's ability to present information clearly and concisely in writing and should be typed and no more than three pages in length, Arial and 12 pt font.
• Resumes do not take the place of the Statement of Qualifications.

Applications must be submitted by the final filing date to:

DEPARTMENT OF CONSUMER AFFAIRS, Office of Human Resources
1625 N. Market Blvd., Ste. N-321, Sacramento, CA 95834
Diana Vandre | (916) 574-8351 | diana.vandre@dca.ca.gov

SPECIAL TESTING
If you have a disability and need special testing arrangements, mark the appropriate box in Part 2 of the "Examination Application." You will be contacted to make specific arrangements.

GENERAL INFORMATION
If you meet the requirements stated in this bulletin, you may take this examination, which is competitive. Possession of the entrance requirements does not assure a place on the eligible list. Your performance in the examination described on this bulletin will be compared with the performance of others who take this test, and all candidates who pass will be ranked according to their scores.

The DEPARTMENT OF CONSUMER AFFAIRS reserves the right to revise the examination plan to better meet the needs of the service if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.

General Qualifications: Candidates must possess essential personal qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others.

Class specs:  CEA and Exempt Appointees