DEPARTMENT OF HEALTH CARE SERVICES CAREER EXECUTIVE ASSIGNMENT EXAMINATION ANNOUNCEMENT

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

DEPARTMENT:	DEPARTMENT OF HEALTH CARE SERVICES	RELEASE DATE:	Monday, November 9, 2015
POSITION TITLE:	Chief, Systems of Care Division	FINAL FILING DATE:	Monday, December 7, 2015
CEA LEVEL:	CEA B	EXTENDED FINAL FILING DATE:
SALARY RANGE:	$ 8,985.00 - $10,703.00 / Month	BULLETIN ID:	11032015_7

POSITION DESCRIPTION
Under the administrative direction of the Deputy Director, Health Care Delivery Systems, the Chief, Systems of Care Division, is the principal policy-maker and advisor in the development of comprehensive health care delivery systems for vulnerable populations eligible for various programs, including but not limited to, the California Children's Services Program, the Genetically Handicapped Persons Program, the Child Health and Disability Prevention Program, and other programs serving populations, predominantly children, with complex chronic health conditions. The Division Chief develops, implements, and evaluates the coordination of health care services for these programs statewide. The Division Chief develops policies and procedures and recommends new or revised policies, including policies that address unique or emergent health care needs, and adherence to federal and state statutes and Department policies and guidelines. The Division Chief represents the Systems of Care Division in meetings with the Deputy and Assistant Deputy Director, Health Care Delivery Systems, other members of the Department's Executive team, key legislators and their staff, high level federal and state officials, various policy committees, and stakeholder groups to build consensus, whenever possible, and to formulate state policies and program implementation strategies. Within the Systems of Care Division's areas of responsibility, the Division Chief establishes policies and procedures relative to reviews and monitoring processes designed to thoroughly assess program services and ensure the health and safety of program beneficiaries; and continuously seeks alternative health care delivery models to improve the health care delivery of services to beneficiaries. The Division Chief also develops policies to guide the development of operational protocols, progress reports, regulations, policy letters, and other critical program documentation.

MINIMUM QUALIFICATIONS
All applicants must possess the knowledge and abilities, and any other requirements, described in this bulletin.

Note: Eligibility to take a CEA examination does not require current permanent status in the civil service.

(1) Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; and personnel management techniques; the department’s or agency’s Equal Employment Opportunity Program objectives; and a manager’s role in the Equal Employment Opportunity Program.

(2) Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislature and Executive branches; analyze complex problems and recommend effective courses of action; and prepare and review reports; and effectively contribute to the department’s or agency’s Equal Employment Opportunity objectives.

CEA Level A Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies.

CEA Level B Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.

CEA Level C Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level.

•Knowledge of trends and issues in public health policy as they pertain to Medi-Cal and eligibility determinations, as well as Children's Medical Services programs.

•Knowledge of the interrelationship of federal, state, local, professional, and voluntary health and welfare agencies, and programs and services of such agencies.

•Ability to review legislation and complex, interrelated policies, procedures, and practices and effectively integrate the activities of the Medi-Cal program and Children's Medical Services programs to attain common goals.

DESIRABLE CHARACTERISTICS

Creativity and Innovation - Applies new ways of thinking. Has the ability to solve problems, create new ideas, and develop new approaches to achieve the Department's mission.

Vision - Understands the context and mission of the Department both internal and external. Has an awareness of the Department's critical issues, anticipates and influences the future. Has the ability to organize for success; understands how to facilitate functional needs and structure to achieve strategic plans.

Credibility and Integrity - Understands internal and external customers and has a true desire to build credibility. Has a personal compass composed of clear principles and the flexibility to balance between literal adherence to rules and the use of policy as a guide. Has the ability to make decisions and be accountable for those decisions.

Teamwork - Cooperates to achieve the Department's mission, goals, and values and encourages diversity of opinions. Has the ability to enhance his/her own ability and the ability of others to contribute.

Communication - Has a clear expression of ideas, thoughts and expectations and is an active and empathic listener. Understands that people process information differently; takes initiative to build relationships; understands cultural differences.

Staff Development - Recognizes that people are the Department's most valuable resource. Can identify and define needs of the Department, attract appropriate candidates, evaluate, and select the most qualified. Takes the time to develop and encourage staff to achieve their true potential.

In addition, to best serve both our internal and external customers, it is important that our management team understands and is sensitive to the diversity of the people we serve. The composition of our management team should also reflect diversity.

EXAMINATION INFORMATION
A minimum rating of 70% must be attained to obtain list eligibility. Hiring interviews may be conducted with the most qualified candidates. All candidates will receive written notification of their examination results. The result of this examination will be used only to fill the position of Chief, Systems of Care Division , with the DEPARTMENT OF HEALTH CARE SERVICES. Applications will be retained for twelve months.

The results of this examination will be used only to fill this position.

Each applicant for this examination must complete and submit his/her responses to all six supplemental items that follow. Supplemental responses and your application must be postmarked, personally delivered, or received via interoffice mail by the final filing date. APPLICATIONS RECEIVED WITHOUT RESPONSES TO THE SUPPLEMENTAL ITEMS WILL BE REJECTED.

When responding to the supplemental items, FOLLOW THESE REQUIREMENTS:

* Responses must be typewritten or generated by word processing on 8 1/2" x 11" paper, using no smaller than a 12 point font.

* Responses must be limited to one page per item.

* Identify each page with his/her full name.

* Responses are to be complete, specific, clear, and concise.

* Answer each numbered item separately indicating the corresponding item number for each response.

SUPPLEMENTAL APPLICATION ITEMS:

1) Describe your leadership ability, including techniques of organizing and motivating groups and/or employees, and your ability to deal effectively with a variety of individuals, organizations, state agencies, and local government.

2) Describe your ability and experience in planning, organizing, and directing the work of multi-disciplinary professional and administrative staff.

3) Describe your knowledge of the principles and practices of public administration, organization, and management. Include in your response experience in developing health policies and programs.

4) Describe your knowledge of, and experience with, the California legislative and budgetary processes, state control agencies, and other governmental entities that are necessary for effective program implementation.

5) Describe an experience that demonstrates your ability to analyze complex problems and recommend effective courses of action.

6) Describe your knowledge and experience in the health care field (state, federal and/or private), especially as it relates to Medi-Cal.

FILING INSTRUCTIONS
Application packages postmarked, personally delivered, or received via interoffice mail after 5:00 p.m. on the final filing date, will not be accepted. Application packages must include TWO copies of the items listed below.

Interested applicants must submit:

• TWO copies of a completed Standard State Application (STD. 678)
• TWO copies of your responses to the Supplemental Items

Applications must be submitted by the final filing date to:

DEPARTMENT OF HEALTH CARE SERVICES, Human Resources Branch
P.O. Box 997411, MS 1300, Sacramento, CA 95899-7411
Tara Jackson-Hall | 916-552-8349 | Tara.Jackson@dhcs.ca.gov

Questions regarding the examination process should be directed to Tara Jackson-Hall at Tara.Jackson@dhcs.ca.gov or 916-552-8349.

Questions regarding the position should be directed to Tiffany Davis at Tiffany.Davis@dhcs.ca.gov or at 916-440-7693.

SPECIAL TESTING
If you have a disability and need special testing arrangements, mark the appropriate box in Part 2 of the "Examination Application." You will be contacted to make specific arrangements.

GENERAL INFORMATION
If you meet the requirements stated in this bulletin, you may take this examination, which is competitive. Possession of the entrance requirements does not assure a place on the eligible list. Your performance in the examination described on this bulletin will be compared with the performance of others who take this test, and all candidates who pass will be ranked according to their scores.

The DEPARTMENT OF HEALTH CARE SERVICES reserves the right to revise the examination plan to better meet the needs of the service if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.

General Qualifications: Candidates must possess essential personal qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others.

Class specs:  CEA and Exempt Appointees