DEPARTMENT OF CONSUMER AFFAIRS CAREER EXECUTIVE ASSIGNMENT EXAMINATION ANNOUNCEMENT

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

DEPARTMENT:	DEPARTMENT OF CONSUMER AFFAIRS	RELEASE DATE:	Thursday, October 8, 2015
POSITION TITLE:	Chief, Division of Investigations	FINAL FILING DATE:	Wednesday, October 28, 2015
CEA LEVEL:	CEA A	EXTENDED FINAL FILING DATE:
SALARY RANGE:	$ 6,453.00 - $ 9,277.00 / Month	BULLETIN ID:	10072015_2

POSITION DESCRIPTION
Under general direction of the Director/Chief Deputy Director, the incumbent may perform the full range of peace officer duties, as specified in Section 830.3 of the Penal Code. Duties include, but are not limited to, the following: •Plans, directs and evaluates the field and headquarters operation of the Division of Investigations (DOI). •Allocates staff and budget among the various enforcement activities and regional/field offices. •Ensures staff are trained in accordance with the Commission on Peace Officer Standards and Training requirements and bargaining unit agreements. •Coordinates with the Attorney General's Office and other regulatory law enforcement agencies. •Oversees the activities of the Special Investigations Unit, which performs the department's internal affairs investigations of sworn and non-sworn departmental staff; performs protections services; conducts pre-employment background for sworn, non-sworn and infraction citation authority candidates. •Establishes and maintains cooperative working relationships between the Division and its client agencies, executive officers, board members, agencies and organizations affected by laws administered by the Department. • Represents the Division at departmental functions wherein policy decisions are required. •Establishes, implements, monitors and enforces statewide policies, procedures, productivity, and performance standards. •Identifies and establishes new and improved technologies and procedures designed to reduce cost and increase the level of service to client agencies. •Analyzes legislation impacting the Division and/or its regulatory programs and makes recommendations to the Department's legislative unit regarding law enforcement issues. •Recommends improvement to facilitate the Department's investigation and regulatory programs. •Functions as the principal consultant to the Director on law enforcement issues.

MINIMUM QUALIFICATIONS
All applicants must possess the knowledge and abilities, and any other requirements, described in this bulletin.

Note: Eligibility to take a CEA examination does not require current permanent status in the civil service.

SPECIAL REQUIREMENTS
PEACE OFFICER REQUIREMENTS

The Chief, Division of Investigation, is a peace officer position and therefore subject to the State of California’s standard requirements for peace officers. These requirements include successful completion of a background investigation, disclosure of felony convictions (pursuant to Government Code 1029), U.S. citizenship, and successful completion of a medical evaluation, including a psychological screening. In addition, this position requires possession of a valid California Class C Driver’s License.

(1) Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; and personnel management techniques; the department’s or agency’s Equal Employment Opportunity Program objectives; and a manager’s role in the Equal Employment Opportunity Program.

(2) Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislature and Executive branches; analyze complex problems and recommend effective courses of action; and prepare and review reports; and effectively contribute to the department’s or agency’s Equal Employment Opportunity objectives.

CEA Level A Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies.

CEA Level B Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.

CEA Level C Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level.

•Management Skills -- Experience demonstrating the ability to manage a program in State government, including planning, organizing, and directing program operations; experience in strategic planning, policy development, leadership, supervision, and management accountability.

•Program Analysis Skills -- Experience in analyzing complex administrative issues or problems and developing policies, procedures, or specific solutions; have experience and capability to understand complex program data using statistical sampling metrology and trend analysis.

•Communication Skills – Possess excellent oral and written communication skills demonstrating the ability to be a leader and motivator; use tack and influence in achieving results; make clear and convincing presentations; representing and speaking for the organization; presenting to those within and outside the office, such as directors, deputy directors, agency heads and other government executives, legislative members and staff; law enforcement agencies, the media, general public and professional groups.

•Organizational Awareness -- Demonstrated knowledge of a regulatory agency, including experience working with a Board, Bureau, or similar governing body. Demonstrated experience in directing and managing a statewide office.

•Technical Skills – Experience conducting and supervising complex and sensitive administrative, civil and/or criminal investigations. Practical understanding of policies and procedures for an investigative and regulatory program. Experience working with various law enforcement agencies and/or •Willingness to attend or has attended a Command College •Graduate of the FBI Academy

•Administrative Skills -- The ability to effectively interact with Executive Management, departmental administrators, legislative committees, the public, the Attorney General’s Office, other State agencies, programs, and labor representatives. Knowledge of the State’s budget and accounting processes; business services; and personnel management and Administrative Procedures Act.

•Legislative Process – Demonstrated/working knowledge of the Legislative process.

EXAMINATION INFORMATION
A minimum rating of 70% must be attained to obtain list eligibility. Hiring interviews may be conducted with the most qualified candidates. All candidates will receive written notification of their examination results. The result of this examination will be used only to fill the position of Chief, Division of Investigations, with the DEPARTMENT OF CONSUMER AFFAIRS. Applications will be retained for twelve months.

The Results of this examination will be used only to fill this position and may be used to fill subsequent vacancies for this position for a period of up to twelve months.

Managerial and Investigative experience at least equivalent to a Supervising Investigator I or above will be considered.

FILING INSTRUCTIONS

Interested applicants must submit:

• A completed Standard State Application (Form 678).
• A "Statement of Qualifications". The Statement is a narrative discussion of how the candidate's education, training, experience, and skills meet the minimum and desirable qualifications and qualify them for the position. The Statement of Qualifications serves as a documentation of each candidate's ability to present information clearly and concisely in writing and should be typed and no more than two pages in length, Arial, 12 point font.
• Resumes do not take the place of the Statement of Qualifications.

Applications must be submitted by the final filing date to:

DEPARTMENT OF CONSUMER AFFAIRS, Office of Human Resources
1625 N. Market Blvd., Ste. N321, Sacramento, CA 95834
Margo Cooper | (916) 574-8305 | margo.cooper@dca.ca.gov

SPECIAL TESTING
If you have a disability and need special testing arrangements, mark the appropriate box in Part 2 of the "Examination Application." You will be contacted to make specific arrangements.

GENERAL INFORMATION
If you meet the requirements stated in this bulletin, you may take this examination, which is competitive. Possession of the entrance requirements does not assure a place on the eligible list. Your performance in the examination described on this bulletin will be compared with the performance of others who take this test, and all candidates who pass will be ranked according to their scores.

The DEPARTMENT OF CONSUMER AFFAIRS reserves the right to revise the examination plan to better meet the needs of the service if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.

General Qualifications: Candidates must possess essential personal qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others.

Class specs:  CEA and Exempt Appointees