MOTOR VEHICLES, DEPARTMENT OF CAREER EXECUTIVE ASSIGNMENT EXAMINATION ANNOUNCEMENT

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

DEPARTMENT:	MOTOR VEHICLES, DEPARTMENT OF	RELEASE DATE:	Thursday, April 16, 2015
POSITION TITLE:	CEA C, Deputy Director	FINAL FILING DATE:	Friday, May 1, 2015
CEA LEVEL:	CEA C	EXTENDED FINAL FILING DATE:
SALARY RANGE:	$ 6,296.00 - $11,053.00 / Month	BULLETIN ID:	04152015_8

POSITION DESCRIPTION
Under the administrative direction of the Directorate, Department of Motor Vehicles, the Deputy Director is responsible for the administration of the Communication Programs Division, including the formulation and development of policy in order to meet the department's goals and objectives as they relate to the mission critical information services program.

Manages all aspects of the department's customer service programs including the imaging of documents received from customers; the release of information from the department's databases to government requesters, commercial industry, and the public; development of procedures, memos, manuals, handbooks, and other publications for use by employees, industry partners, and the public; and responding to inquiries from the public, Governor's Office, Legislators, law enforcement agencies, courts, and in and out-of-state agencies. This includes directing and coordinating the development, analysis and evaluation of policy, legislation, statutes and regulations that affect the department's Information Services Program.

Directs the work of subordinate managers to ensure effective implementation of departmental policies and programs, and achievement of specific operational goals related to the Information Services Program, Document Imaging, Online Services, and the department's three Call Centers. Formulates objectives, goals and priorities and reports progress periodically to the Directorate. Ensures effective management and maintenance of the department's English and Spanish Internet sites, the employee Intranet and the department's YouTube, Facebook, Twitter and other social networking sites. Through subordinate managers, serves as departmental liaison with the courts, law enforcement, district attorneys, parking and toll authorities, and government agencies that access and update driver license and vehicle registration information on the department's databases.

Makes recommendations and provides assistance to the Directorate regarding the development and implementation of policies and procedures relative to program responsibilities; represents the division on departmental committees, industry or public meetings, and serves as a speaker or panelist.

Responsible for the division's budget development; monitors expenditures to ensure conformance with departmental needs. Reviews the division's training activities and makes appropriate adjustments. Evaluates the division's facilities and equipment needs to ensure efficiency and employee safety. In the event of emergencies, implements emergency operating plans and ensures that priority services and functions continue.

MINIMUM QUALIFICATIONS
Applicants must meet the following minimum qualifications:

Either I
Must be a current State civil service employee with permanent civil service status, as defined in Government Code Section 18546.

Or II
Must be a current or former employee of the Legislature, who resigned or was released from service within the last 12 months, and with two or more consecutive years of service as defined in Government Code Section 18990.

Or III
Must be a current or former nonelected exempt employee of the Executive Branch of government who resigned or was released from service within the last 12 months, and with two or more consecutive years of service (excluding those positions for which the salaries are set by statute) as defined by Government Code Section 18992.

Or IV
Must be a person retired from the United States military, honorably discharged from active military duty with a service-connected disability, or honorably discharged from active duty as defined in Government Code Section 18991.

(1) Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; and personnel management techniques; the department’s or agency’s Equal Employment Opportunity Program objectives; and a manager’s role in the Equal Employment Opportunity Program.

(2) Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislature and Executive branches; analyze complex problems and recommend effective courses of action; and prepare and review reports; and effectively contribute to the department’s or agency’s Equal Employment Opportunity objectives.

CEA Level A Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies.

CEA Level B Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.

CEA Level C Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level.

1. Describe your experience in directing and coordinating the development, analysis and evaluation of policy, legislation, statutes and regulations.

2. Describe your ability to effectively manage a statewide customer service program for a large agency.

3. Describe your demonstrated ability to gain the confidence of the Department’s executive and management staff, and your ability to provide them with management advice on sensitive and complex issues.

4. Describe your knowledge of website methods and management; telephony systems and effective telephone service; document imaging and retrieval systems; and the methods used to produce and distribute information.

5. Describe your knowledge of State and Federal rules and regulations regarding personal privacy and public access to information.

6. Describe your strong personnel management and leadership skills, and your experience directing the efforts of a diverse workforce with a wide scope of public service responsibilities.

7. Describe your knowledge of and experience with budget planning and fiscal accountability.

EXAMINATION INFORMATION
A minimum rating of 70% must be attained to obtain list eligibility. Hiring interviews may be conducted with the most qualified candidates. All candidates will receive written notification of their examination results. The result of this examination will be used only to fill the position of CEA C, Deputy Director, with the MOTOR VEHICLES, DEPARTMENT OF. Applications will be retained for twelve months.

The Results of this examination will be used only to fill this position and may be used to fill subsequent vacancies for this position for a period of up to twelve months.

FILING INSTRUCTIONS
Interested applicants must submit both 1 and 2 below by the final filing date. Applicants who fail to submit both items by the final filing date will be disqualified from the examination.

1. A completed Standard State Application (STD. 678), which includes civil service titles and dates of experience.

2. A Statement of Qualifications:

• Is a narrative discussion of how your education, training, experience, knowledge, skills, and abilities meet the minimum qualifications and desirable qualifications for this position.

• Must include specific examples addressing each of the desirable qualifications. Please note that the examples you provide in the Statement of Qualifications may be the only tool used for determining your final score and rank on the eligible list.

• Is your written presentation to the screening committee.

• Serves as documentation of your ability to present information clearly and concisely in writing.

• Must be typed with font no smaller than Arial 10 point.

• Must be no more than two pages in length (one 8 ½” x 11” sheet with print on front and back is considered two pages).

Resumes do not take the place of the Statement of Qualifications.

Persons applying who qualify as a Veteran under Government Code Section 18991 must submit a copy of their DD214 with their Standard State Application (STD. 678).

The Standard State Application (STD. 678) and Statement of Qualifications must be submitted by the final filing date: Postmarked by mail to: Department of Motor Vehicles Attn: Lisa Roper – CEA Selection and Certification Unit P.O. Box 932315, Mail Station A208 Sacramento, CA 94232-3150

OR

In person by 5 p.m. to: Department of Motor Vehicles Attn: Lisa Roper – CEA “Selection & Certification Unit Drop Box” 2415 1st Avenue, 1st Floor Lobby Sacramento, CA 95818

Standard State Applications (STD. 678) and Statement of Qualifications submitted in person must be placed in the “Selection & Certification Unit Drop Box” by 5 p.m. on the final filing date. Standard State Applications (STD. 678) and Statement of Qualifications personally delivered or received via interoffice mail after the final filing date will not be accepted.

Interested applicants must submit:

Applications must be submitted by the final filing date to:

MOTOR VEHICLES, DEPARTMENT OF, Selection and Certifications Unit
2415 First Avenue, A208, Sacramento, CA 95818
Lisa Roper | 916-657-7553 | Lisa.Roper@dmv.ca.gov

SPECIAL TESTING
If you have a disability and need special testing arrangements, mark the appropriate box in Part 2 of the "Examination Application." You will be contacted to make specific arrangements.

GENERAL INFORMATION
If you meet the requirements stated in this bulletin, you may take this examination, which is competitive. Possession of the entrance requirements does not assure a place on the eligible list. Your performance in the examination described on this bulletin will be compared with the performance of others who take this test, and all candidates who pass will be ranked according to their scores.

The MOTOR VEHICLES, DEPARTMENT OF reserves the right to revise the examination plan to better meet the needs of the service if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.

General Qualifications: Candidates must possess essential personal qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others.

Class specs:  CEA and Exempt Appointees