MOTOR VEHICLES, DEPARTMENT OF CAREER EXECUTIVE ASSIGNMENT EXAMINATION ANNOUNCEMENT

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

DEPARTMENT:	MOTOR VEHICLES, DEPARTMENT OF	RELEASE DATE:	Thursday, May 23, 2013
POSITION TITLE:	CEA 2, Chief, Driver Licensing Branch	FINAL FILING DATE:	Thursday, June 13, 2013
CEA LEVEL:	CEA 2	EXTENDED FINAL FILING DATE:
SALARY RANGE:	$ 7,815.00 - $ 8,616.00 / Month	BULLETIN ID:	05232013_1

POSITION DESCRIPTION
Under the general direction of the Deputy Director of the Licensing Operations Division (LOD), the Chief, Driver Licensing Branch (DLB) has the overall management responsibility for Financial Responsibility (FR), Issuance, Records Security and Identification (RSIU), Abstract Processing Unit (APU), and Mandatory Actions Unit (MAU), which includes the Compulsory Financial Responsibility law, Civil Judgments, driver license (DL)/identification card productions, Commercial Driver License Information System, Problem Driver Pointer System, Alien Status Verification Index System, Social Security Number Verification, Legal Presence, Child Support, Interlock Installation Program, Administrative Per Se (APS), and Driving Under the Influence (DUI) mandatory actions. The Chief, Driver Licensing Branch is responsible for developing, recommending, and implementing departmental policies and procedures to ensure good business practices that address the needs of the public and California consumers, which is critical to the Department of Motor Vehicles’ (DMV) mission.

Develops, evaluates, and recommends policies in preparation of the legislation, statutes, and regulations that affect the department’s mission critical FR, MAU, and DL programs. Provides oversight of the implementation of legislation and projects that impact the DL programs. Formulates and prioritizes the department’s DL objectives and goals, and develops and implements operational policies and procedures pertaining to the processing and issuance of DL and identification cards, FR Program, and MAU. Responsible for DL record integrity and security, including the prevention and control of fraudulent activity. Oversees critical processes associated with legal presence, social security verification, and child support to ensure privacy protection.

Serves as a high-level department representative to advise the Directorate and Deputy Director pertaining to the development of policies and programs to ensure federal and state regulations, and to ensure all legislative changes pertaining to DL operations are effectively implemented. Handles controversial and sensitive matters to implement policies and programs, which have high public interest, including the media and legislators. Represents the division on departmental committees, meets with the legislators, the media and industry, attends public meetings, and serves as a speaker or panelist.

Provides technical expertise and input for all DL, FR, and mandatory actions related legislative bills, budget change proposals, and project proposals. Formulates goals and objectives; establishes priorities for achievement; reviews and adjusts operating performance relative to objectives and plans; reports progress; and makes recommendations to the Deputy Director.

Communicates effectively with the public, the media, legislators, and attorneys regarding the policies and procedures of the DLB. Acts as the Database Administrator for the Driver Safety Automation Program. Acts as a high-level departmental representative with other governmental agencies, industry groups, and public organizations.

MINIMUM QUALIFICATIONS
Applicants must meet the following minimum qualifications:

Either I
Must be a current State civil service employee with permanent civil service status, as defined in Government Code Section 18546.

Or II
Must be a current or former employee of the Legislature, who resigned or was released from service within the last 12 months, and with two or more consecutive years of service as defined in Government Code Section 18990.

Or III
Must be a current or former nonelected exempt employee of the Executive Branch of government who resigned or was released from service within the last 12 months, and with two or more consecutive years of service (excluding those positions for which the salaries are set by statute) as defined by Government Code Section 18992.

Or IV
Must be a person retired from the United States military, honorably discharged from active military duty with a service-connected disability, or honorably discharged from active duty as defined in Government Code Section 18991.

(1) Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; and personnel management techniques; the department’s or agency’s Equal Employment Opportunity Program objectives; and a manager’s role in the Equal Employment Opportunity Program.

(2) Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislature and Executive branches; analyze complex problems and recommend effective courses of action; and prepare and review reports; and effectively contribute to the department’s or agency’s Equal Employment Opportunity objectives.

CEA Level A Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies.

CEA Level B Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.

CEA Level C Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level.

1. Describe your knowledge of DMV Driver Licensing Branch programs, policies, and procedures.

2. Describe your demonstrated decision-making ability, including your ability to analyze and solve complex problems, and your ability to make decisions involving varied levels of ambiguity and risk.

3. Describe your knowledge of quality service principles; your ability to ensure accurate and timely service; and your demonstrated ability to improve and implement processes through subordinate supervisors to meet customer service objectives.

4. Describe your experience in personnel management which demonstrates your ability to plan, organize, and direct staff, including achieving planned goals, objectives, and outcomes, training and development, staff motivation, recognition, and progressive discipline.

5. Describe your interpersonal skills and your ability to communicate effectively both verbally and in writing with all levels within and outside the department.

6. Describe your demonstrated ability to gain the confidence of a department’s executive and management staff and your ability to provide them with management advice on sensitive and complex issues.

7. Describe your knowledge of public administration principles and practices, and your knowledge and experience with the State budget planning process, and the administration of a program budget.

8. Describe your ability to plan, organize, and direct policy formulation, development, evaluation, and implementation.

EXAMINATION INFORMATION
A minimum rating of 70% must be attained to obtain list eligibility. Hiring interviews may be conducted with the most qualified candidates. All candidates will receive written notification of their examination results. The result of this examination will be used only to fill the position of CEA 2, Chief, Driver Licensing Branch, with the MOTOR VEHICLES, DEPARTMENT OF. Applications will be retained for twelve months.

The Results of this examination will be used only to fill this position and may be used to fill subsequent vacancies for this position for a period of up to twelve months.

Standard State Applications (STD. 678) will be retained for 12 months. The department may elect to consider new applicants in addition to those previously screened.

FILING INSTRUCTIONS
Interested applicants must submit both 1 and 2 below by the final filing date. Applicants who fail to submit both items by the final filing date will be disqualified from the examination.

1. A completed Standard State Application (STD. 678), which includes civil service titles and dates of experience.

2. A Statement of Qualifications:

• Is a narrative discussion of how your education, training, experience, knowledge, skills, and abilities meet the minimum qualifications and desirable qualifications for this position.

• Must include specific examples addressing each of the desirable qualifications. Please note that the examples you provide in the Statement of Qualifications may be the only tool used for determining your final score and rank on the eligible list.

• Is your written presentation to the screening committee.

• Serves as documentation of your ability to present information clearly and concisely in writing.

• Must be typed with font no smaller than Arial 10 point.

• Must be no more than two pages in length (one 8 ½” x 11” sheet with print on front and back is considered two pages).

Resumes do not take the place of the Statement of Qualifications.

Interested applicants must submit:

Applications must be submitted by the final filing date to:

MOTOR VEHICLES, DEPARTMENT OF, SELECTION AND CERTIFICATION UNIT
P.O. BOX 932315, MAIL STATION A208, SACRAMENTO, CA 94232-3150
LISA ROPER | 916-657-7553 | Lisa.ROPER@DMV.CA.GOV

Department of Motor Vehicles Attn: Lisa Roper - CEA "Selection & Certification Unit Drop Box" 2415 1st Avenue, 1st Floor Lobby Sacramento, CA 95818

Standard State Applications (STD. 678) and Statement of Qualifications submitted in person must be placed in the “Selection & Certification Unit Drop Box” by 5 p.m. on the final filing date. Standard State Applications (STD. 678) and Statement of Qualifications personally delivered or received via interoffice mail after the final filing date will not be accepted.

SPECIAL TESTING
If you have a disability and need special testing arrangements, mark the appropriate box in Part 2 of the "Examination Application." You will be contacted to make specific arrangements.

GENERAL INFORMATION
If you meet the requirements stated in this bulletin, you may take this examination, which is competitive. Possession of the entrance requirements does not assure a place on the eligible list. Your performance in the examination described on this bulletin will be compared with the performance of others who take this test, and all candidates who pass will be ranked according to their scores.

The MOTOR VEHICLES, DEPARTMENT OF reserves the right to revise the examination plan to better meet the needs of the service if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.

General Qualifications: Candidates must possess essential personal qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others.

Class specs:  CEA and Exempt Appointees