DEPARTMENT OF CONSUMER AFFAIRS
CAREER EXECUTIVE ASSIGNMENT
EXAMINATION ANNOUNCEMENT

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

DEPARTMENT: DEPARTMENT OF CONSUMER AFFAIRS RELEASE DATE: Monday, January 30, 2012
POSITION TITLE: Chief, Cemetery and Funeral Bureau FINAL FILING DATE: Monday, February 13, 2012
CEA LEVEL: CEA 1 EXTENDED FINAL FILING DATE:
SALARY RANGE: $ 6,173.00 - $ 7,838.00 / Month BULLETIN ID: 01272012_1

POSITION DESCRIPTION
Under the direction of the Director and Chief Deputy Director of the Department of Consumer Affairs (DCA), the Bureau Chief has full responsibility for the policy, operations, management and supervision of the Cemetery and Funeral Bureau. As a member of the Department's Executive Management Team, the incumbent formulates, directs, implements and interprets Bureau policies and procedures; advises the Director and Executive staff on matters relating to the Bureau's operations; and sets the Bureau's goals and objectives in alignment with the Department's strategic plan, all through subordinate staff.

Duties include and are not limited to the following: • Formulates, directs and implements DCA policies in conjunction with the Cemetery and Funeral Bureau • Participate in the development of annual budgets, allocation of resources, determines program priorities and ensures fiscal stability of the Bureau • Evaluates program activities and provides direction • Provides specific program expertise internally and externally • Address controversial and complex industry issues • Acts as primary liaison to industry, licensees, consumers, and other external stakeholders • Develops and implements strategic plans for the Cemetery and Funeral Bureau • Ensures mandates specified in statute are met • Formulate and develop proposed legislation and regulations consistent with the DCA's objectives • Oversees licensing and enforcement functions within the Bureau • Testify at regulatory and legislative hearings

MINIMUM QUALIFICATIONS
Applicants must meet the following minimum qualifications:

Either I
Must be a State civil service employee with permanent civil service status or who previously had permanent status in the State civil service.

Or II
Must be a current or former employee of the Legislature, with two or more consecutive years as defined in Government code § 18990.

Or III
Must be a current or former non-elected exempt employee of the Executive Branch with two or more consecutive years (excluding those positions for which salaries are set by statute) as defined in Government Code § 18992.

Or IV
Must be a person retired from the United States military, honorably discharged from active military duty with a service-connected disability, or honorably discharged from active duty as defined in Government Code Section 18991.

KNOWLEDGE AND ABILITIES
Applicants must demonstrate the ability to perform high administrative and policy – influencing functions effectively. Such overall ability requires possession of most of the following more specific knowledge and abilities:
(1) Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; and personnel management techniques; the department’s or agency’s Equal Employment Opportunity Program objectives; and a manager’s role in the Equal Employment Opportunity Program.

(2) Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislature and Executive branches; analyze complex problems and recommend effective courses of action; and prepare and review reports; and effectively contribute to the department’s or agency’s Equal Employment Opportunity objectives.
These knowledge and abilities are expected to be obtained from the following kinds of experience with substantial participation in the formulation, operation and/or evaluation of program policies (experience may have been paid or volunteer; in State service, other government settings, or in a private organization):

CEA Level 1. Supervisory/administrative experience in a line or staff activity, including the execution and/or evaluation of program policies.

CEA Levels 2 and 3. Broad administrative or program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.

CEA Levels 4 and 5. Extensive managerial and program administrative experience which has included substantial responsibility for a combination of management functions such as program planning; policy formulation; organization coordination and control; and fiscal and personnel management. Where high technical professional qualifications are of primary importance in performing the duties of a given CEA position, then the above required experience may have been in a staff capacity exercising professional skills to influence and contribute to program, policy, and methods of providing those professional services. Primary examples are medical doctors and attorneys.

DESIRABLE QUALIFICATION(S)
• Management Skills -- Experience demonstrating the ability to manage a program in State government, including planning, organizing, and directing program operations; experience in strategic planning, policy development, leadership, supervision and management accountability. • Program Analysis Skills -- Experience in analyzing complex administrative issues or problems and developing policies, procedures, or specific solutions. • Communication Skills -- Possess excellent oral and written communication skills, demonstrate the ability to be a leader and motivator, use tact and influence in achieving results; demonstrated ability to deal with a variety of public and private persons and groups in matters of significant program sensitivity. • Technical Skills – Practical understanding of and demonstrated knowledge of the operations and regulations of overseeing a regulatory and licensing program in State government. • Administrative Skills - The ability to effectively interact with Executive Management, Executive staff, departmental administrators, legislative committees, the public, other State agencies, programs and labor representatives. Knowledge of the State’s budget and accounting processes, personnel management and business services; must possess a working knowledge of the legislative process.

EXAMINATION INFORMATION
A minimum rating of 70% must be attained to obtain list eligibility. Hiring interviews may be conducted with the most qualified candidates. All candidates will receive written notification of their examination results. The result of this examination will be used only to fill the position of Chief, Cemetery and Funeral Bureau, with the DEPARTMENT OF CONSUMER AFFAIRS. Applications will be retained for twelve months.

The Results of this examination will be used only to fill this position and may be used to fill subsequent vacancies for this position for a period of up to twelve months.

The examination process will consist of an application and Statement of Qualifications evaluation. The Statement of Qualifications will be used to evaluate your education and experience as it relates to the “Desirable Qualifications” and screening criteria outlined in this bulletin, and may also serve as documentation of your ability to present information clearly and concisely in writing since this is a critical factor to successful job performance. The Statement of Qualifications may be the only basis for your final score and rank on the eligible list. Interviews may be conducted as part of the examination process. (Hiring interviews may be conducted with only the most qualified candidates if it is determined necessary in order to make a selection.)

SCREENING CRITERIA

The Statement of Qualifications must indicate your total years of experience (and official or civil service classification – not your working title) performing each of the activities included in the screening criteria. Some of the factors that may be utilized in the evaluation are: • Education List degrees obtained and dates received. • Number of years and the type of external contacts (e.g., Legislature, control agencies, etc). List the level, extent, and nature of those contacts. • Years of managerial experience as, or equivalent in level to, Staff Services Manager I. • Years and type of experience: making clear and convincing presentations, representing and speaking for an organizational unit, presenting to those within and outside the office, such as directors, deputy directors, agency heads and other government executives, corporate executives, legislative members and staff, the media, general public and professional groups. • Years and type of experience planning, developing and managing a complex and politically sensitive program. This experience should include responsibility for directing staff involved in extensive interpretation and application of governmental laws, rules and policies. • Years and breadth of experience in strategic planning, analyzing complex program issues, and developing policies or specific solutions.

FILING INSTRUCTIONS
Applications postmarked, personally delivered, or received via interagency mail after February 13, 2012 will not be accepted for any reason. Applications must have an original signature. Therefore, faxed applications will not be accepted for any reason. Do not submit application packages to the State Personnel Board.

Interested applicants must submit:

Applications must be submitted by the final filing date to:
DEPARTMENT OF CONSUMER AFFAIRS, Selection Services and Recruitment
1625 N. Market Blvd. Ste. N321, Sacramento, CA 95834
Margo Cooper | (916) 574-8305 | margo.cooper@dca.ca.gov

SPECIAL TESTING
If you have a disability and need special testing arrangements, mark the appropriate box in Part 2 of the "Examination Application." You will be contacted to make specific arrangements.

GENERAL INFORMATION
If you meet the requirements stated in this bulletin, you may take this examination, which is competitive. Possession of the entrance requirements does not assure a place on the eligible list. Your performance in the examination described on this bulletin will be compared with the performance of others who take this test, and all candidates who pass will be ranked according to their scores.

The DEPARTMENT OF CONSUMER AFFAIRS reserves the right to revise the examination plan to better meet the needs of the service if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.

General Qualifications: Candidates must possess essential personal qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others.

California Relay (Telephone) Service for the Deaf or Hearing Impaired: From TDD phones: (800) 735-2929, from voice phones: (800) 735-2922

Class specs:  CEA and Exempt Appointees