MOTOR VEHICLES, DEPARTMENT OF CAREER EXECUTIVE ASSIGNMENT EXAMINATION ANNOUNCEMENT

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

DEPARTMENT:	MOTOR VEHICLES, DEPARTMENT OF	RELEASE DATE:	Thursday, January 19, 2012
POSITION TITLE:	CEA 5, CHIEF OF OPERATIONS	FINAL FILING DATE:	Friday, February 24, 2012
CEA LEVEL:	CEA 5	EXTENDED FINAL FILING DATE:
SALARY RANGE:	$ 9,544.00 - $10,520.00 / Month	BULLETIN ID:	01192012_2

POSITION DESCRIPTION
Under direction of the Director, the Chief of Operations, Department of Motor Vehicles (DMV), works with the Deputy Directors in directing the activities of Administrative Services Division (ASD), Field Operations Division (FOD), Licensing Operations Division (LOD), Registration Operations Division (ROD), Motor Carrier Division (MCD), and Communication Programs Division (CPD); provides oversight of DMV's significant statewide programs including driver licensing, vehicle and boat registration, driver safety, occupational licensing and regulation, and motor carrier licensing and regulation; and addresses current and emerging issues of significant interest, such as licensing of drivers with diminished driving skills, driving privileges for undocumented immigrants, prevention of identity theft and fraudulent documents, reducing field office lines or waiting periods, and other issues.

Additionally, the Chief of Operations:

* Assists the Director in formulating and implementing DMV policy in program and key administrative areas.

* Develops and recommends to the Director short- and long-range objectives and coordinates and assures responsibility for achieving the objectives in position's area of responsibility.

* Reviews, adjusts, and submits to the Director operating plans and budgets for ASD, FOD, LOD, ROD, MCD, and CPD.

* Supervises and provides guidance to six Deputy Directors regarding achievement of divisional goals.

* Develops and oversees the development of plans and strategies to advise the Director on significant operational policy issues.

* Develops, evaluates, and proposes organizational changes and management plans.

* Informs the Director of major administrative support related matters affecting departmental plans and policies to obtain advice, guidance, or authorization as required.

* As assigned, represents the Director at meetings with the legislature, state control agencies, and interest groups.

MINIMUM QUALIFICATIONS
Applicants must meet the following minimum qualifications:

Either I
Must be a State civil service employee with permanent civil service status or who previously had permanent status in the State civil service.

Or II
Must be a current or former employee of the Legislature, with two or more consecutive years as defined in Government code § 18990.

Or III
Must be a current or former non-elected exempt employee of the Executive Branch with two or more consecutive years (excluding those positions for which salaries are set by statute) as defined in Government Code § 18992.

Or IV
Must be a person retired from the United States military, honorably discharged from active military duty with a service-connected disability, or honorably discharged from active duty as defined in Government Code Section 18991.

(1) Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; and personnel management techniques; the department’s or agency’s Equal Employment Opportunity Program objectives; and a manager’s role in the Equal Employment Opportunity Program.

(2) Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislature and Executive branches; analyze complex problems and recommend effective courses of action; and prepare and review reports; and effectively contribute to the department’s or agency’s Equal Employment Opportunity objectives.

CEA Level 1. Supervisory/administrative experience in a line or staff activity, including the execution and/or evaluation of program policies.

CEA Levels 2 and 3. Broad administrative or program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.

CEA Levels 4 and 5. Extensive managerial and program administrative experience which has included substantial responsibility for a combination of management functions such as program planning; policy formulation; organization coordination and control; and fiscal and personnel management. Where high technical professional qualifications are of primary importance in performing the duties of a given CEA position, then the above required experience may have been in a staff capacity exercising professional skills to influence and contribute to program, policy, and methods of providing those professional services. Primary examples are medical doctors and attorneys.

1. Describe your experience and ability to formulate and implement department/program policies.

2. Describe your strong leadership and management team experience, demonstrating an ability to create a clear vision, set goals, objectives, and expectations, encourage leadership and initiative at all levels, and use sound judgment in managing complex and varied programs.

3. Describe your experience developing solutions for departmental business needs through the use of emerging technologies, non-traditional service delivery methods, and/or other innovative business models.

4. Describe your knowledge of and experience with budget planning and fiscal accountability.

5. Describe your experience and methods used to motivate and inspire staff to embrace changes in ongoing service delivery models and departmental business practices.

6. Describe your interpersonal skills including your ability to work collaboratively with all levels within and outside the department.

7. Describe your ability to analyze and solve complex problems and make decisions involving varied levels of ambiguity and risk.

8. Describe your ability to effectively communicate orally and in writing with all levels within and outside the department.

EXAMINATION INFORMATION
A minimum rating of 70% must be attained to obtain list eligibility. Hiring interviews may be conducted with the most qualified candidates. All candidates will receive written notification of their examination results. The result of this examination will be used only to fill the position of CEA 5, CHIEF OF OPERATIONS, with the MOTOR VEHICLES, DEPARTMENT OF. Applications will be retained for twelve months.

The Results of this examination will be used only to fill this position and may be used to fill subsequent vacancies for this position for a period of up to twelve months.

FILING INSTRUCTIONS
Interested applicants must submit both 1 and 2 below by the final filing date (Applicants who fail to submit both items will be disqualified from the examination):

1. A completed Standard State Application (STD. 678), which includes civil service titles and dates of experience.

2. A Statement of Qualifications. The Statement of Qualifications:

• Is a narrative discussion of how your education, training, experience, knowledge, abilities, and skills meet the minimum and desirable qualifications and qualify you for the position.

• Is your written presentation to the examination panel.

• Must give specific examples for each of the desirable qualifications.

• Serves as documentation of your ability to present information clearly and concisely in writing.

• Must be typed.

• Must be no more than two pages in length, with font no smaller than 10 point.

Please note that the examples you provide in the Statement of Qualifications may be the only tool used for determining your final score and rank on the eligible list.

Resumes do not take the place of the Statement of Qualifications.

Persons applying who qualify as a Veteran under Government Code Section 18991 must submit a copy of their DD214 with their Standard State Application (STD. 678).

Interested applicants must submit:

Applications must be submitted by the final filing date to:

MOTOR VEHICLES, DEPARTMENT OF, Selection and Certification Unit
P.O. Box 932315, Mail Station G208, Sacramento, CA 94232
Cynthia Keisler | 916-657-7553 | Cynthia.Keisler@DMV.ca.gov

SPECIAL TESTING
If you have a disability and need special testing arrangements, mark the appropriate box in Part 2 of the "Examination Application." You will be contacted to make specific arrangements.

GENERAL INFORMATION
If you meet the requirements stated in this bulletin, you may take this examination, which is competitive. Possession of the entrance requirements does not assure a place on the eligible list. Your performance in the examination described on this bulletin will be compared with the performance of others who take this test, and all candidates who pass will be ranked according to their scores.

The MOTOR VEHICLES, DEPARTMENT OF reserves the right to revise the examination plan to better meet the needs of the service if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.

General Qualifications: Candidates must possess essential personal qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others.

Class specs:  CEA and Exempt Appointees